Complaint Review: Thedigitalexpo.com - Internet
- Thedigitalexpo.com thedigitalexpo.com Internet U.S.A.
- Phone: 800-9576628
- Web:
- Category: Cameras & Video
Thedigitalexpo.com ripoff, dishonest, fraudulent, manipulative Internet thedigitalexpo.com Internet
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My husband and I recently decided to purchase a digital camera. We carefully researched before we decided what Make and model we wanted. At that point I began to look for the lowest price on the one we wanted. The Digital Expo had it for $269 which was the lowest but not totally out of range of others we were looking at. So I ordered it. When I received my confirmation it said I needed to call to confirm before my order would be shipped. Which I did immediately because we wanted the camera for an upcoming trip. When the guy answered the phone he started trying to sell me accessories. First a memory card at twice the cost of the name brand one I was looking at elsewhere. He didn't know the specs on the card and couldn't find the info. When I said skip it all of a sudden I had a great $50 camera bag thrown in and I could get the 1G card for the price of the 512 card. I said I will still pass(the price was still way over the name brand card and he still didn't have the specs on his card). So now he starts trying to sell me a back up battery. I say no thanks and then he says you only have about 20 minutes on the one that comes with the camera. I knew that was balony because reviews had said that unless you would be shooting in a remote location for long periods of time you didn't need a backup because it would shoot for up to five days without a recharge. That was when he informed me that the camera was refurbished. I said whoa I thought this was a new camera because the website had not said anything about it being refurbished. He said well okay how bout I make it a new camera for this price. I said how bout you just cancel my order. To which he I'll do that for you and quickly hung up the phone. It was obvious to me he was hoping I had not done my homework and could con me into buying a whole bunch of stuff out of fear at prices way out of line because I didn't know any better. Then if you go back and look at their policies. All returns have to have management approval. Which sends up red flags. If there is a problem and you want a good name and happy customers you accept returns. So all in all I say I came real close to an out and out scam. So beware.
Judith
Southaven, Mississippi
U.S.A.
This report was posted on Ripoff Report on 08/18/2006 09:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/thedigitalexpocom/internet/thedigitalexpocom-ripoff-dishonest-fraudulent-manipulative-internet-thedigitalexpocom-206741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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