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Report: #650183

Complaint Review: Thirty Second Smile - Rancho Cucamonga California

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  • Reported By: Ken — Brigham City Utah U.S.A.
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  • Thirty Second Smile 8950 Toronto Avenue Rancho Cucamonga, California United States of America

Thirty Second Smile 30SecondSmile Cheaply Constructed, Poor Design for on-off switch, Battery Hog! Rancho Cucamonga, California

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I ordered and received this item.  I enjoyed the function of the brushes and the clean teeth feeling.  The on-off switch is at the end of the unit, instead of in the middle of the handle.  The construction is very cheaply made, very poor quality, something that you would expect to buy at a dollar type store, not something that I would pay roughly $60 for.  The battery compartment is "protected" with a very faulty O-ring and if the battery compartment is ever moist, the warranty is void, and it is your responsibility to keep that compartment dry.  The 30SecondSmile toothbrush came with a pair of double A batteries.  Those batteries went dead with one day use, approximately five times during that first day, maybe a total of 2 minutes use. Replaced those batteries and within one day, they were again done in.  The design of the brushes seems to work well, if they actually put some thought into the design of the handle and control unit, made it rechargeable from a powered base, changed the power switch, THEN it could be a viable product for oral hi-gene!  I think the postage for a one pound box, is excessive, the postage fee paid for the postage and the product, and the $59.95 Was PROFIT!  I have returned this item!  I am sorry for thinking that there was a bit of honesty in an Infomercial! 

This report was posted on Ripoff Report on 10/12/2010 05:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/thirty-second-smile/rancho-cucamonga-california-91730/thirty-second-smile-30secondsmile-cheaply-constructed-poor-design-for-on-off-switch-batt-650183. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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