Complaint Review: Thrifty Car Rental - orlando Florida
- Thrifty Car Rental internatioal airport orlando, Florida USA
- Phone: 18772830898
- Web:
- Category: Auto & Truck Rental
Thrifty Car Rental Rental car deception orlando Florida
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I rented a car from Thrifty rental at the international airport in Orlando Florida, I returned the car with a full tank of gas as agreed. When I returned the car I asked attendent if they wanted my gas receipt, she responded no I was good. After returning home I checked my credit card statment to find out the charged me more than double of what my contract stated.
I contacted company their response was I had been charged for full tank of gas at $9.97 a gal and when I responed that the tank was full when I retured it and the attendent checked it, she asked if I still had the gas receipt .I replied yes so she sent me a form to attach the receipt, so I did. After a few days I contacted them about a refund the said my receipt had to be dated on 05/02/2016 for them to issue a refund. My receipt was dated 05/01/2016 at 7:37 pm thats when I filled up because the rental was due back my flight was at 7:30 am and I was traveling with my 84 year old mother. when I rented the car the only thing that was stated was that I had to fill up with in 10 miles of airport.
In closing this whole incident is rediculas but what is really invconcievible is the fact to try to charge $9.97 for a gallon of gas when the going price was only $2.15 a gallon.
This report was posted on Ripoff Report on 05/10/2016 10:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/thrifty-car-rental/orlando-florida/thrifty-car-rental-rental-car-deception-orlando-florida-1304879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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