Tidebuy.com Don't Order From This Company! Returns are Impossible! China Internet

The problem with this company is that their delivery times are atrocious as they totally misrepresent them when you first place the order. While you may think you are paying for expedited shipping that appears as delivery in 3-4 days; it actually will take 7-10 days first for them to even process the order THEN another 3-4 days to ship.

Worse than this, when you try to contact them, notice that you really have to dig deep in their website to even get a customer service email address. Their website links are circular meaning as you click along to get to a contact address, you will end up where you started for most of the steps simply adding to the frustration. I finally found their email (service@tidebuy.com). However, I had to return the order since it came way too late beyond my event date to use. When I contacted their customer service they first continued to try to get me to keep the order continually asking why I wanted to return it and witholding information about how to return until I blasted them by way of a nasty email.  At this stage, I am so frustrated with them as I just learned that for an $80 order of two garments, they don't have a method of sending an RMA so that I have to pay individual international shipping costs that are going to cost me $45 to ship the items back to them for only a $60 refund, since they only refund 80% of costs. RMA numbers would mean shipping back at their corporate rate (much cheaper!) but they won't do this when they could simply be deducting the ship costs off the refund amount. Honestly I don't trust them right now with all the ridiculous back and forth in emails and their lack of cooperation that they will even give me a refund and not worth spending another $45 to discover I can't get any of my money back from them. I strongly recommend you DON'T order or use this company! Terrible company to deal with.