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Report: #193675

Complaint Review: Tiffany & Co. - Coral Gables Florida

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  • Reported By: miami Florida
  • Author Confirmed What's this?
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  • Tiffany & Co. 342 San Lorenzo Avenue Coral Gables, Florida U.S.A.

Tiffany & Company ripoff Be careful Examine product with a microscope or their will be no return or exhange Coral Gables Florida

*Author of original report: Satisfied customer!

*Consumer Comment: Aaron, that sucks..

Show customers why they should trust your business over your competitors...

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I have purchased several products at Tiffany but always online. I have never had a problem but most recently I decided to buy an item at the actual store. As always the staff was very professinal and helped me immediately. I was shown the product that I wanted to purchase and it was behind the a glass cube. I told the salesperson that was the product I wanted and he proceeded to get my actual product from their storage space and he began to giftwrap it in the signature Tiffany box and white bow. A couple of days later I gave the present to my girlfriend and come to find that the product is scratched. The items value was $300.

I proceeded to return it at the store but was TOLD THAT THEY DID NOT SELL MERCHANDISE IN THAT CONDITION AND THAT THEY WERE A PRESTIGIOUS STORE AND THAT THE ONLY THING THEY COULD DO IS POLISH IT FOR ME!!! THATS ALL POLISH IT FOR ME... THEY COULD NOT DO ANYTHING ELSE. I HAD MADE THE PURCHASE ONLY ABOUT FOUR DAYS BACK. IN OTHER WORDS I WAS TRYING TO SCAM THEM. I have never returned anything I had recently bought from them. BE CAREFUL DO NOT TRUST ANYONE AT THIS TIFFANY OR THEIR CUSTOMER SERVICE PERIOD. I WAS MISTREATED AND INSULTED.

Aaron
miami, Florida
U.S.A.

This report was posted on Ripoff Report on 05/28/2006 03:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tiffany-co/coral-gables-florida-33146/tiffany-company-ripoff-be-careful-examine-product-with-a-microscope-or-their-will-be-no-193675. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

Satisfied customer!

AUTHOR: Aaron - (U.S.A.)

POSTED: Sunday, June 18, 2006

After attempting to resolve my problem with Tiffany and company and having no luck I took it a step further. I decided to contact my lawyer and talk to him about the situation and he was able to help. He personally called Tiffany and warned them that further action could be taken against them if this problem could not be solved. To make a long story short Tiffany honored my return and gave me a new chain. They behaved very professinally this time around. I am happy that I did not lose my money and that my girlfriend is happy once again. Never give up...I didnt!

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#1 Consumer Comment

Aaron, that sucks..

AUTHOR: Robert - (U.S.A.)

POSTED: Sunday, May 28, 2006

But thats why I would NEVER let them wrap something like that without looking at it first.

SMALL CLAIMS COURT!!

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