Complaint Review: Tiger Direct And Onrebate.com - Miami Florida
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- Author Confirmed
- Tiger Direct And Onrebate.com 7795 West Flagler St. Miami, Florida U.S.A.
- Phone:
- Web:
- Category: Computer Mail Order
Tiger Direct And Onrebate.com Rebate Fraud companies are difficult to reach and uncooperative Miami Florida
*Consumer Suggestion: Try using Internet Explorer
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Looks like I'm joining quite a crowd, and I sincerely hope a class action suit against Tigerdirect and onrebate is possible, as I will be pleased to join.
I was lured into Tiger Direct's "amazing" deal of a Seagate 250 Hard Drive and Ultra FW enclosure for only $89., after rebates.
Trying to even register the rebate turns out to be the possibly fraudulent part - or are they only trying to make it so complicated that you'll give up and not file in the end?
Tiger and Onrebate.com's deal (maybe 'scam' is a better word) directs you to locate your product's code in a multi-step process, and then Onrebate requires you to fill out a page of information on their website. The problem is that when you try to fill in your phone number, you can't - and when you submit the form, it tells you it can't be processed because of it (!) I have tried this 3 times, without success.
THEN: Just try to contact either company - talk about long hold times. I gave up after waiting for onrebate for over 20 mins, in the middle of a weekday afternoon. Tiger is bad if not worse, as the 3 times I reached a customer support agent I was put on hold for up to 5 minutes and was then cut off!
End of Rip-off rant, but if you have had a similar experience, I strongly urge you to join those of us who would like justice and our rebates!
Keith
NEW YORK, New York
U.S.A.
This report was posted on Ripoff Report on 03/07/2006 01:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tiger-direct-and-onrebatecom/miami-florida-33144/tiger-direct-and-onrebatecom-rebate-fraud-companies-are-difficult-to-reach-and-uncooperat-179704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Try using Internet Explorer
AUTHOR: James - (U.S.A.)
SUBMITTED: Monday, March 13, 2006
I first used FireFox 1.5 and experienced similar issue with the rebate entry form. I tried IE and successfully completed the rebate submission and mailed in the documentation (be sure to use certified mail).
On a side note, I always use PayPal payment option as it eliminates any chance of mail lost.
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