TMC RESTORATION THE MASTER CRAFTSMAN TMC TREATS EMPLOYEES AS BAD AS CUSTOMERS TORONTO, Ontario

I am a long term TMC employee. I am saddened to see these comments placed here because they are entirely untrue. TMC is an excellent, caring, fair and dedicated employer. The working environment is rich with opportunity and challenges. Job training and potential advancement is available for all employees. There are generous rewards for as job well-done.

I have found that TMC is dedicated to excellence in customer service with highest possible quality results in all our products and services. Continuous improvement in all we do for our customers is critical in our success. TMC absolutely seeks out and retains the finest employee talent throughout the firm for the benefit of our customers.  Some valued employees have been here many years. 

The author of this post was with TMC for a very short length of time. He also held the position of 'warehouse,' and was not privy to our sales process, or the responsibilities of our general manager. We feel it is extremely unfair to comment on these topics without any first hand or even second hand knowledge and hope prospective employees and clients see that the same way. 

Unfortunately, such customer-focused,  high standards means not everyone has a place here.  I have seen some people simply not meet the admittedly rigorous challenges of the job, despite the opportunities and training offered. I believe TMC need not apologise for such high expectations of myself and all the staff. Both the employee and our customers benefit when such standards are met.

See what this poor senior has to say:

http://toronto.ctv.ca/consumer/index.html?vidId=535620

TMC adheres to all Ministry of Labour guidelines.  TMC has been in business at the same location since 1989.  Simply, you can not be in business that long and treat employees and clients the way described above.

TMC Restoration takes great pride in our work and in our company's history.  We also take pride in our people.  Some of our staff has been with TMC for over a decade. 

We work hard and a lot is expected from our drivers and sales team.  They are our front-line personnel. That's the nature of our business model, one which has worked for the firm and our
customers for over 20 years.

TMC provides quality restoration to approximately 2500 clients a year.  No service companies are without complaints and we try our best to address all reasonable complaints.  Please see our A rating with BBB as evidence of this.  http://www.bbb.org/kitchener/businessreviews/upholsterers/tmc-restorations-in-brampton-on-17306

Also, please see before and after photographs of our work, our stated policy on repairs, delivery and much more at.
www.tmcrestoration.com
http://www.facebook.com/TMCRestoration
http://blog.tmcrestoration.com/