Complaint Review: TOTAL QUALITY LOGISTICS - Internet
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- Author Not Confirmed
- TOTAL QUALITY LOGISTICS PO BOX 799 MILFORD, Ohio 45150 Internet United States of America
- Phone: 1-800-580-3101 X1560
- Web: JHUTCHINSON@TQL.COM
- Category: Employees
TOTAL QUALITY LOGISTICS TQL HELD HOSTAGE BY TQL Internet
*General Comment: Happens all the time!
*UPDATE Employee: TQL
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We booked a load with Joseph Hutchinson and never got payed for the negotiated rate! A "shortage" was found and noted when the the driver delivered the load and the deduction was taken from our rate. We tried several times to call Joseph Hutchinson to clarify that the items were never pick up at Midwest Air Technologies, Sparks NV how could they be delivered. He never seemed to be available to take calls, messages were left with his co-workers. Even went as far as notifying Midwest Air Technologies, of the incident who said the main man on the job was Joseph Hutchinson. The end result we got short changed in our pay end result. We hauled this load for TQL and got payed 32% of the negotiated rate. Now I understand how your TQL reviews at glassdoor.com hold up, Great company that takes care of its employees and rewards hard work by ripping off it's "prefered carriers"
Interested in knowing how many other carriers out there this has happened to. So long TQL!
This report was posted on Ripoff Report on 07/12/2011 03:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/total-quality-logistics/internet/total-quality-logistics-tql-held-hostage-by-tql-internet-752034. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 General Comment
Happens all the time!
AUTHOR: NADA - (United States of America)
SUBMITTED: Wednesday, January 18, 2012
Hey, youre not the only carrier this has happened to, happens all the time, ON A DAILY BASIS! TQL doesnt care about the carriers, they just want to get the most money, and could care less about the service they provide to you. They just use you. You could do 250 loads perfect, and mess 1 load up, and you would never work for them again. No ones perfect, but they like to think they are. Truckers being cussed out constantly, brokers never paying detention or layover. I feel sorry for any carrier that works with TQL. Goto CH Robinson or Landstar if youre a dry van or flatbed anything other than produce. BETTER RATES!
#1 UPDATE Employee
TQL
AUTHOR: Team TQL - (United States of America)
SUBMITTED: Thursday, July 14, 2011
We want to resolve this issue if possible, but I'm not sure who you are or what PO this is in regard to. Please let me know your carrier name or MC# and the TQL PO#, and I can forward the information to the appropriate manager. Please send the information to carrierconcern@tql.com and we will look into it right away. Thank you.
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