Complaint Review: Toyota Motor Credit Corporation - Lexus Financial Services - City Of Industry California
- Toyota Motor Credit Corporation - Lexus Financial Services P.O. Box 60114 City Of Industry, California U.S.A.
- Phone: 800-874-7050
- Web:
- Category: Car Financing
Toyota Motor Credit Corporation - Lexus Financial Services Ripoff, Illegal Reposession, Violated Federal and State Laws! City Of Industry California
*Author of original report: ...Most of your criticisms are rooted in your fundamental ignorance of the relevant laws.
*Consumer Comment: Something Fishy About This Post
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In 2002 I enlisted in the US Army to help defend my country. Prior to entering service, I informed Toyota Motor Credit Corporation/Lexus Financial Services about my change of employment, told them to expect a disruption in payment, but assured them that I would allocate a portion of my check to be automatically payed from DFAS to them. The customer service representative agreed verbally to this arrangment. TMCC/LF had worked with me in the past when I had trouble making payments on time, so I presumed that all was well.
Prior to shipping out from MEPS to Ft. Benning, I packed my posessions and drove to my hometown to put them in storage, and leave the car with my parents.
About my second month of combat infantry training, I managed to earn a rare phone call home. I decided to call my mother, who was worried sick that I would be going to war soon (this was mere months before my unit deployed to Kuwait). At this point I was informed that a tow truck had taken my car. She said she had not received any kind of notice or letter, or she would have personally made good on the payments. TMCC/LF refused any such offer, and reposessed my vehicle.
Under FEDERAL LAW, upon entering military service creditors are disallowed from simply reposessing a car. Section 531 of the Soldiers and Sailors Civil Relief Act (50 U.S.C. 501) without first getting a judicial hearing. At no time did they do this; had they even followed the law, I would still have my car - and my credit score - today.
I'm now considering a lawsuit for damages, and since their offices are located in California's 5th 'circus of appeals', I think we'd have a very good chance of either getting our credit cleared up with a little barratry, or taking a huge bite out of their bottom line and maybe costing some of these unscrupulous individuals their jobs.
I still love Toyota. But I'll never finance a car through them again. Oh, and Support Your Troops - even if the finance companies wont!
Andrew
Jacksonville, North Carolina
U.S.A.
This report was posted on Ripoff Report on 05/19/2005 01:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/toyota-motor-credit-corporation-lexus-financial-services/city-of-industry-california-90716-1114/toyota-motor-credit-corporation-lexus-financial-services-ripoff-illegal-reposession-v-143363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
...Most of your criticisms are rooted in your fundamental ignorance of the relevant laws.
AUTHOR: Andrew - (U.S.A.)
SUBMITTED: Thursday, May 19, 2005
Cory,
The reason I just filed this information is two-fold. First, I just discovered this site. I can't make a report on a website which I didn't know existed at the time. Secondly, I only recently became concerned about the effects of this repossesion on my credit. Having seen that others have had similar experiences, I thought I'd share mine. If so many people have these kinds of problems with this company, individuals might be compelled not to do business with them, and that could force TMC to clean up their act.
Most of your criticisms are rooted in your fundamental ignorance of the relevant laws. If you don't know the provisions of the 1940 act, and aren't sure about the effects of later legislation its provisions, then you ought not to make speculation about the veracity of my case. To give you some of the basics, I don't have to prove hardship related to military service in order to guard against collection or repossesion under SSCRA. The act does not protect military memebers who enter into contracts after enlistment, only prior to entry (and that protection extends to their dependants). The entire point of the 1940 act was to prevent financial barriers to enlistment. Later acts amended, but did not superceded these provisions.
With respect to your denigrating and vulger comments, I have nothing to say to you. Hopefully a mod for this site will be along soon and delete your puerile blatherings, and maybe even remind you of the rules written in plain english on thes submittal page. As to your litany of questions, my deployments while in the military are not relevent to this complaint, nor are they any of your business. It is merely sufficient for you to know that my boots were dirty.

#1 Consumer Comment
Something Fishy About This Post
AUTHOR: Cory - (U.S.A.)
SUBMITTED: Thursday, May 19, 2005
There is something fishy about this post. It starts with his enlisting in the army in 2002. Prior to his enlisting, he notified TMC about his change of employment. Now, 3 years later he is posting here. The time frame makes me suspect. He refers to Sec. 531 of the "Soldier's and Sailor's Civil Relief Act. Dec. 2003, the President signed into law H.R. 100 the SERVICEMEMBER'S CIVIL RELIEF ACT.
This law completely rewrites the "Soldier's and Sailor's Civil Relief Act of 1940. The new Act expands many of the previous laws. You need to get a professional to do so but, as I read it, the law covers those IN the military or those called to active duty, from reserve status.
Any contracts signed prior to entry, unless entry upon active can be proven to have caused a hardship or a substantial reduction.... Another thing that makes this suspect is "TMC had worked with me in the past when I had trouble making payments".
Spare us the "defend our country, worried sick mother, rare phone call" BS. Christ, you're already talking CA's 5th Circut Court of Appeals and you haven't even been to see an attorney yet. Or have you?
You live in NC, you can't make your car payments and you're talking about taking Toyota to court in CA. What have you been smoking? A couple of quick questions. How long did you have the car before you deceided to join the army.
What rank are you? You said your unit deployed to Kuwait, did you? How long were you there? Were you there for the war? What was your MOS(job). Did you ever make it into Iraq? This is an interesting post, did you write it? And who's our credit? God Bless our troops and those navy guys.


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