Complaint Review: Toys R Us
Toys R Us will not exchange or return defective item. Eugene, Oregon
*UPDATE Employee: Haha.
*UPDATE Employee: Missa, your attitude is why we get bad customer reviews.
*UPDATE Employee: Gift receipts!
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What kind of crap policy is this? An obviously defective item, with the tags still on, and because it was not the color she scanned 9mo ago. Something there needs to change.
This report was posted on Ripoff Report on 10/26/2009 02:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/toys-r-us/eugene-oregon-97401/toys-r-us-will-not-exchange-or-return-defective-item-eugene-oregon-515144. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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