Travel Corp Getaways Failure to Book Hotel rooms internet

I purchased a Deal Chicken hotel voucher on line for Seattle. I began contacting them in February to see if a hotel in Bellevue would be available as an alternative. They said they would only let me know if I sent in the original request along with a  certified check to cover taxes. I could not talk to them on the phone, nor would they give me a simple yes or no re: the request for Bellevue hotel location.

I sent in the request for a hotel room in Seattle or Bellevue  for May 17 - 19 on March 11 . Heard nothing, then an email April 14 saying no hotels were available.  This is annoying, so much time wasted- and to be told a lie that there are no rooms, which is false. I went on the internet and found hotel rooms available in all the hotels for the dates I requested, that they advertize in the voucher: Courtyard Seattle Downtown Pioneer Square, Quality Inn Suites, The Roosevelt, Warwick Seattle and Courtyard by Marriot.

They said they would refund my money. But this has been a colosal waste of time and a huge headache. Do not deal with this company. I will let you know if they do refund my money (I emailed my request today to Travel Corp Getaways).