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Report: #1385793

Complaint Review: TrimGenesis - Nationwide

  • Submitted:
  • Updated:
  • Reported By: clemens — Peoria Arizona USA
  • Author Confirmed What's this?
  • Why?
  • TrimGenesis Nationwide USA

TrimGenesis Free trial with postage of $4.95; however they charged $4.95 & additional $4.99. I cancelled & was tld they had no proof of my cancellation. Then I am charged $79.99 internet Nationwide

*Author of original report: TrimGenesis update

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I ordered a free trial period of Galbgarcinia & to pay postage only of $4.95.  After some concerns I called & cancelled but unfortunately do not have the date in early July that I cancelled.  Package received early July.  I have not opened it & again called & left my number to call back which they did not.

Today July 15th, I called again & left number early a.m.& never received call.  I called approx. 2 pm & was treated porrly via the phone as I disputed being charged an additional $79.95 for what I am not sure, although they said it was for the free trial package that cost if I didn't cancel within 14 days (which I did); AND I hadn't even received the product when I cancelled.

I asked again to cancel the charges as I was being charged an additional $4.99 plus $79.99 which is still a puzzle if not fraud.  Very disrespectful to me as I was trying to work with them & then he hung up on me. Obviously this is not an honest company & am glad I was able to contact my credit card.  They will dispute but stated this is the way these folks make their money. If I can be of further assistance, I would be happy to help.

This report was posted on Ripoff Report on 07/15/2017 02:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/trimgenesis/nationwide/trimgenesis-free-trial-with-postage-of-495-however-they-charged-495-additional-4-1385793. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

TrimGenesis update

AUTHOR: - ()

POSTED: Sunday, July 16, 2017

I notified TrimGenesis again on 7/15/2017 & received cancellation & after that they charged me another $79.88

So far the charges have gone to $1664.97

These are all after I called in early July.  I am filing another credit card claim.

 

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