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Report: #1249430

Complaint Review: Tristar Products - Faifield New Jersey

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  • Reported By: Celticharper1 — Fallon Nevada USA
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  • Tristar Products 492 U.S. 46 Faifield, New Jersey USA

Tristar Products Healthmaster Elite, Works 1 Day, Simply Doesn't the Next! Buyer Beware... Faifield New Jersey

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We purchased the Healthmaster Elite and used it twice for light duty, it then sat undisturbed on the counter for some time, the 3rd time we tried to use it, it won't even get power.

I know now, after reading all the complaints here: https://www.consumeraffairs.com/homeowners/healthmaster_blender.html and other boards, that this is a widely known problem for the Healthmaster, that not only does Tristar not honor their product warranty, but they are now distancing themselves from the product, almost as if they never helped to sell it, of note, the original site, http://myhealthmaster.com/?reqp=1&reqr=nzcdYaEvLaE5pv5jLab= is merely parked for free at GoDaddy.com

I have written Tristar corporate offices, and indicated that without abuse or misuse of the product, the customer should never be charged in such cases. If this were one of Tristars cheaper products, I'd be alot less angry, but as it wasn't, I'm officially complaining.

Tristars CEOs should not expect their customers to take any less in satisfaction than they themselves should, were they the customer, instead of us. Furthermore, I think there should be some sort of legal action a group of people can take, that would stop this sort of sale in it's tracks or at least force the company to make good. Buyer beware!

If I could have resolution that I felt was fair to our family, it would be our money back, in full, or a new Healthmaster Elite, it's that simple.

 

This report was posted on Ripoff Report on 08/18/2015 04:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tristar-products/faifield-new-jersey-07004/tristar-products-healthmaster-elite-works-1-day-simply-doesnt-the-next-buyer-beware-1249430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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