Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1296482

Complaint Review: True Grade Garcinia - Santa Ana California

  • Submitted:
  • Updated:
  • Reported By: Latoya aka pissed off — Georgia USA
  • Author Not Confirmed What's this?
  • Why?
  • True Grade Garcinia 2611 S. Harbor Blvd Santa Ana, California USA

True Grade Garcinia Unsatified consumer Santa Ana California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

This company is a total and complete scam they do not even have a regular website I could only find the terms and conditions after extensive Google searching. I even tried typing in the pill name, True Grade Garcinia, and the barcode and nothing came up. I ran across this product on a pop up advertisement on a celebrity gossip blog and they said I only had to pay $4.95 for the shipping and handling and couple of days later I get hit with the $84.65 charge to my bank account for a supposed 14 day trial period I agreed to upon buying the product. When I first purchased the pills I got an email of confirmation and another email saying I was signed up for something called Live Body Coach when is $19.95 per month after the 30 day trial. I cancelled that immediately but the company for True Grade Garcinia failed to email me anything about a 14 day trial. I called the company to get a refund because I haven't even opened the product yet and I told them I can send it back for a full refund and the operator proceeded to tell me that there are no refunds being offered right now because their warehouse is NOT equipped to handle such volumes of refunds or some bullshit like that and she said it is stated in the terms and conditions which is a f**king lie because I read the terms and conditions and it said nothing like that (see pic below). The operator told me I can get a courtesy of 30% of my money back and that's the best she can do. So after reading the terms and conditions again, I called the company back to try to get another refund and still no luck. The other customer service representative said they can refund the products but there is a $9.99 restocking fee and I will also have to pay the shipping and handling fee of UPS. Then after the company received the product I would then have to wait 30 days to get my refund so he is explained the previous customer service rep only offer the 30% refund of the $84.65 as a courtesy because it is easier to just get something back immediately than to wait 30 days and get a full refund. He also said "Well, I would've offer 50% of your money back but it's to late now because you already agreed to the 30%." So I decided to go through the fraud department with my bank to get a full refund and no luck she said I would have to handle a refund with the merchant. BEWARE!! Do not buy any products from this company I guess that's what I get from buying from a pop up ad lesson learned. So I guess I will resell this on eBay or something to try to get some of my money back. I am going to report these people to the Better Business Bureau CUSTOMER SERVICE NUMBER AND EMAIL ADDRESS for this bulls*** a** company is 877-660-3344 or by email at admin@myfitresolution.com.

This report was posted on Ripoff Report on 03/29/2016 03:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/true-grade-garcinia/santa-ana-california-92704/true-grade-garcinia-unsatified-consumer-santa-ana-california-1296482. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now
loading