TruGreen TruGreen of MobileTruGreen Lawncare Ruined once attractive lawn Theodore Alabama

I subscribed to TruGreen initially to keep the weeds in my lawn under control.  Initially the technician did a decent job of this; however, when the lawn started getting bald spots I purchased every recommended remedy only to see the lawn further deteriorate.  I provided photographs of my lawn which looked like a golf course green before I began using TruGreen and begged them to get it back into that condition.

I have both broadleaf grass (St. Augustine) and narrow leaf grasses (Centipede and Bermuda).  A greenskeeper friend told me that it appears that the same herbecide for broadleaf grasses was used on the entire lawn resulting in the bald spots.  Following the advice and extra treatments did nothing to improve the lawn.

Even though I request notification of visits so I can unlock the gate to my back lawn a technician came by and forced open my automatic gate causing over $500 damage for which I was compensated only two treatments.  One of these treatments was an application of the recommended lime to the front yard on February 16, 2017 but as noted on the report not on the back which was also needed.  I finally paid for the lime treatment and cancelled my service.  Since then, my lawn seems to be improving.