Trulia.com Deception, Lied and refused to issue a refund  Internet

Trulia is a rip off. I was sold on the mobile advertising. I asked a lot of questions because i had a zip code at a different site and did receive leads. I specifically asked the Trulia agent, at least three times, if I would be along with the listing agent or in a rotation. She told me I would have exclusivity and that the listing agent appeared in the description of the property area, but not in the contact section. Wrong. Once on board, I checked out my mobile app. I barely showed up on listings (one in every six or seven property selections). When I did show up, it was right along with the listing agent. When a buyer selects me, a notice automatically goes to the listing agent as well. I pretended to be a buyer and tested it. What is the point of getting a paid lead if the same lead goes right to the listing agent? I called to complain two days later (to give it a fair time to test it). I was put off for two weeks, told they had to listen to the sales tape, and then finally received an email- no refund. If you have a listing already on Trulia, rest assured you will be called no matter what. If you are looking to buy a zip code in the hopes of getting leads, DO NOT bother. They completely lied. I have had two leads, and they have both been me. Check the reviews of Active Rain. Big waste of my money.

If you have been through something similar, please rebut.  My credit card company will fight it but I need another person to validate the experience.