Complaint Review: TurtleSale.com - Port Richey Florida
- TurtleSale.com 6821 Industrial Ave, Port Richey, Florida U.S.A.
- Phone: 800-517-1809
- Web:
- Category: Pet Shops & Supplies
TurtleSale.com Internet Fraud Port Richey Florida
*Author of original report: TURTLESALE.COM
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Like other reports from this company they seem to be the first when you google turtles for sale. I wanted to purchase a small Tortoise. I live in California. Called this place 5-27-09 spoke with "JIM" (seems he is the only one there) and placed order for (2) Hermann's Tortoise's. After reading about them, I wanted to just order (1) called him back within 1 hr of the same day call and he stated that he would credit our account. He took the info over the phone credit debit card cause he said (red flag) that the internet orders are full up. So when I correctd the order I assumed that he would credit the additional tortoise and ship me one.
Today is 5-29-09 and still not credit yet he took out the full amount of the order on 5-27-09 of 422.81. I called e mailed (failed) comes back and finally called again today and cancelled the entire order. He said I could not do that and sent me a confirm of the order showing (2) Tortoise wrong e mail address and wrong shipping address. I told him since I was in the 5 day cancellation notice I am cancelling entire order.
Then he hung up on me and I called back. After much research I was informed that you cannot ship baby Hermann's Tortoise's across to California? Illegal? Everytime I called I heard childern in the back ground. No one else never answered the phone except "JIM" of which I felt was very strange.
I have since filled a claim with our bank to get the entire amount credited. He tried to use our card again and we changed the card, he informed me via e mail that the bank had vertifed the address and amount.
No bank would do that.
It is unforuate that there are companies like this. Please do yourself a big de-stressor do not buy anything from this place. It is a rip off and I feel that they either are selling illegal turtles and tortoise and getting them from illegal sources.
Please do not order anything, if you need or want a tortoise go buy one in person, just like the other on this site you would probably not get the turtle or tortoise that you wanted. Who is to say you could even get a snapping turtle from them and not know of it. They charge over and above the freight and I do not know what the animals look like when received. They should be closed up and the USDA OR THE AGRICULTURE DEPT SHOULD BE NOTIFIED.
I feel any animal from this place could be sick or ill also. Again it seems very strange that they take your card info call your bank and charge you for something you haven't received or ordered and even cancelled.
beware of this company, I hope they can get off google search engine.
Nancy
Ventura, California
U.S.A.
This report was posted on Ripoff Report on 05/29/2009 05:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/turtlesalecom/port-richey-florida-34668/turtlesalecom-internet-fraud-port-richey-florida-456689. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:



#1 Author of original report
TURTLESALE.COM
AUTHOR: Nancy - (U.S.A.)
SUBMITTED: Thursday, June 04, 2009
Just an add on to anyone who thinks or wants to purchase Live Turtles and Tortoise from this company. As it stands today they have never credited the (1) tortoise that we cancelled 189.00. They never credited the entire amount 422.81 (approx) after cancellation was done prior to the 5 day cancellation. They ended up shipping the (Box) via Federal Express. No sign of life moving. We did not open the package in fear that whatever was shipped would be dead of DOA. The box only had a label on it stating "Persable" Nothing about live animals etc. I called Federal Express and we go a pickup no charge the next day. The City was typed wrong and the item listed on the front of the box was a "Red Ear Turtle. We did not even order that. If there was one or two in the box it was surely dead. As this company will rip you off with your money and ever contact you again. I e mailed Mr. Jim Powers and stated that he did quite a trick so called, and reported him to the California Fish and Game. I didn't want to know what was in that box. Of course knowing how the history of this company our bank and there bank will have to fight it out in a dispute. We also ended up changed our debit card due to the fact he was trying to take more money out for postage. That was after the order was cancelled.
For whatever reason this company stays in business. I do not know why. Please do not purchase anything from them.
Let them go out of business. I have heard from reptile companies and resuces organizations that they will ship a snapping turtle to you and make you pay for it. Can you imagine if your child opened up a package thinking it was a tortoise and it was a snapping turtle.
Again this company must be closed done.


Advertisers above have met our
strict standards for business conduct.