Complaint Review: Tutorvista - Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Tutorvista Bangladore, India Internet India
- Phone: 305-503-9079
- Web:
- Category: Tutoring
Tutorvista.com has SCREWED me out of over $400! Bangladore Internet
*Consumer Comment: TutorVista is a Scam!
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
As an adult and single mother, I decided to go back to college last Fall 2008. I had a difficult time in my math class, so I signed up for, what seemed to be a great tutoring website. This started in September. I soon also signed my daughter up. In Dec. 2008, I canceled both of our accounts, because tutoring was no longer needed. In Jan. 2009, tutorvista.com called me asking why I hadn't used their services recently- I checked my bank account, and they had never canceled either of my accounts, so they said they would refund my money for Jan...that never happened. I assumed (I will never assume again with any company!) that the accounts were permanently closed.
In the second week of April 2009, I went to purchase some things at a local store- my debit card was denied and when I went to my bank, I was over $600 in debt- all because tutorvista had been taking out $99.99/mo for 2 accounts since Dec. Yes, that's right, they had never closed my accounts, thus my bank charged my all kinds of fees for being under. I called tutorvista and spoke with a man named, Raj. He stated over and over again that they have a "strict, no-refund policy." When I got home, I went to their internet chat, and received the same answer. I kept asking to speak to someone in charge, and they said- no matter when I called or was chatting with them on the internet- that THEY were the only ones I could talk to. They refused to give me any of my money back. So, I filed a fraud charge against them with my bank. I also contacted the BBB and filed a complaint about them there. I still don't know if my bank will grant me the $400 back.
Coincidentally, tutorvista called me today telling me they would give me $200- I said NO. I wanted my $400 back, so when I told them I'd filed with the BBB and fraud charges with my bank, the man on the phone stated that he would send my my reimbursement of $400 and an email. Nope, that didn't happen. Instead, they claimed minutes later they were only giving me $325, because $75 of that was because I put in a fraud charge with my bank and a stop-payment request. I have again said NO to $325.
Unfortunately, I have no money for a lawyer, and during school this semester, they outed me over $600 (including bank charges). I wish I had seen these "rip-off-report" letters last Sept- it would have saved me money, time, and a lot of headaches. I know they are from another country and they can be a little more difficult to understand, but twice they "hung up" on me on our chats on the internet when I was trying to get my money back. Please, if this company has screwed you, let the Better Business Bureau (BBB) know about your case, as well. We all want our money back. They are frauds, and not only that, they couldn't help me with many of my math problems! Keep all emails, dates they contact you, with times and names...I wish I'd started collecting this info. a lot sooner. DO NOT use this service...it's a scam!
Melissa
Colfax, Washington
U.S.A.
This report was posted on Ripoff Report on 06/12/2009 04:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tutorvista/internet/tutorvistacom-has-screwed-me-out-of-over-400-bangladore-internet-461219. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
TutorVista is a Scam!
AUTHOR: Terbabe - (U.S.A.)
SUBMITTED: Monday, June 15, 2009
I would like to share a verbatim copy of a demo that I had with TutorVista. I copied and pasted the conversation into my word processing program on June 14. These people are abysmally unqualified. They disconnected me the first time I asked for a demo - because they could not answer my question.
Demo from Tutor Vista:
Close
Welcome to TUTORVISTA !
Type your question in chat window below.
[ 06:41:18 PM ] Guest :
[ 06:41:25 PM ] Tutor : Welcome to tutorvista.com
[ 06:41:34 PM ] : Hi
[ 06:41:38 PM ] : I'm your tutoring expert for the day.
[ 06:41:42 PM ] : May I have your name and grade please?
[ 06:41:47 PM ] : May I know the subject/ topic you need help with?
[ 06:42:11 PM ] Guest : You seem to be trying desperately to google an answer and then disconnecting someone when you can't answer the question. English tutor, please.
[ 06:43:20 PM ] : O.K., who said, "I am thinking of aurochs and angels, the secret of durable pigments, prophetic sonnets, the refuge of art?
[ 06:43:42 PM ] Tutor : I am a math tutor
[ 06:43:45 PM ] Guest : Who said, "to sleep perchance to dream." (Ask English tutor)
[ 06:43:47 PM ] Tutor : this
[ 06:43:54 PM ] Guest : where's the English tutor?
[ 06:44:02 PM ] : They disconnected me before
[ 06:44:06 PM ] Tutor : that is why i asked you which subject youwant help
[ 06:44:17 PM ] : i shall connect you to that tutor
[ 06:44:33 PM ] : so you want english tutor
[ 06:44:40 PM ] : ok stay online
[ 06:44:40 PM ] Guest : I should always be capitalized. It is a proper pronoun
[ 06:44:49 PM ] : Who writes i?
[ 06:44:51 PM ] Tutor : thank you
[ 06:45:00 PM ] Guest : Even a math teacher should know better
[ 06:45:05 PM ] Tutor : I will keep itin mind
[ 06:45:12 PM ] Guest : good idea
[ 06:45:40 PM ] : anyone who pays for this has to have rocks in their head
[ 06:45:55 PM ] Tutor : cool down
[ 06:46:12 PM ] Guest : where's the English teacher, reading Danielle Steele? lol
[ 06:46:16 PM ] Tutor : Please type your questions here so that I can take you through a 10 minute demo of our tutoring service.
[ 06:46:21 PM ] : Could you please stay online while I get a tutor to give you a 10 minute demo of how we tutor students?
[ 06:46:21 PM ] Guest : or perhaps Superman
[ 06:46:27 PM ] Tutor : It would be nice if your parents can also monitor the demo session with us.
[ 06:46:44 PM ] : hi
[ 06:46:51 PM ] Guest : hi,
[ 06:46:51 PM ] Tutor : I am an english tutor
[ 06:46:58 PM ] : how can I help you
[ 06:47:25 PM ] Guest : good. Who said, "I am thinking of aurochs and angels, the secret of durable pigment, prophetic sonnets, the refuge of art?
[ 06:47:35 PM ] : no googling
[ 06:47:53 PM ] : Nabakov (answered my own question).
[ 06:48:16 PM ] : o.k.? Who said, "to sleep perchance to dream?"
[ 06:48:30 PM ] : Shakespeare's Hamlet (answered my own question).
[ 06:48:41 PM ] Tutor : What is your question?
[ 06:49:04 PM ] Guest : Who said, It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, we were all going direct to Heaven, we were all going direct the other way?"
[ 06:50:14 PM ] Tutor : These lines were said by Aby Lincoln
[ 06:51:26 PM ] Guest : I've just copied this entire conversation and will put it on Youtube. Great answers. By the way, the answer is Charles Dickens. Ever hear of him?
[ 06:51:35 PM ] : Bye now. Great job!
Related Reports
08:25 AM
05:58 PM
08:04 PM
11:35 PM
03:28 PM
01:15 PM
07:01 AM
09:20 AM
05:55 PM
04:12 PM
11:30 AM
07:25 PM
11:38 PM
03:11 PM
05:30 PM
09:33 PM
01:40 PM
11:00 AM
10:42 AM
New Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
