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Ripoff Report | Twin-Star International Review - Nationwide
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Report: #1214209

Complaint Review: Twin-Star International - Nationwide

  • Submitted:
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  • Reported By: stomsko — Astoria New York USA
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  • Twin-Star International Nationwide USA

Twin-Star International Duraflame, Inc. Duraflame Heater Nationwide

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I purchased a Durarflame Heater (which is manufactured ans supported by Twin-Star International) in Jan of 2014.  I used it for 2 and 1/2 Duraflame customer service on Feb 23, 2015 and gave all relevant information.  After 3 weeks, I have yet to contacted by a service man or technician.  After an initial email confirming my service ticket, I am still waiting.  Evidently, Duraflame's and Twin-Star International have NO customer service, NO customer support.  Do not buy a Duraflame Heater.  It will not last and you WILL NOT receive customer service from either company.

This report was posted on Ripoff Report on 03/08/2015 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/twin-star-international/nationwide/twin-star-international-duraflame-inc-duraflame-heater-nationwide-1214209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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