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Report: #203931

Complaint Review: TWX - New York New York

  • Submitted:
  • Updated:
  • Reported By: Columbus Montana
  • Author Confirmed What's this?
  • Why?
  • TWX 1 Time Warner Center New York, New York U.S.A.

TWX charging bills to my debit card without my knowledge. Ripoff New York New York

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TWX charged me 49.95 on my debit card for a magazine subscription that I had no knowledge of.

In October of 2005 I signed up for FREE magazines as a thank you for paying in full my online subscription to a web site. NEVER once was I asked or even hinted to that I may need to pay anything at all.

Nine months later TWX charged 49.95 to my debit card. The charge was just enough to send the account into a negative balance. I called and asked TWX to reverse the charges. The next morning I found they had not done so. They were very unwilling to refund the money that they had absolutely no right to charge. I was never once even asked to approve any charges EVER.

I spent hours on the phone and used up my cell phone minutes trying to reason with them. Not to mention the $26.00 I had to pay for the overdraft charge from this non agreed to charge.

I have asked TWX to send me a written letter agreeing with me that we had a conversation to NEVER charge any money to my account and was told they would send it. I do not believe them as they are a very very dirty and underhanded company.

Nobody should be allowed to rip off consumers like this!

I am outraged that a large company like TWX (Time Warner) can act so irresponsible and not be reprimanded.

Columbus, Montana

This report was posted on Ripoff Report on 08/01/2006 09:09 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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