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Report: #428083

Complaint Review: TWX - Stamford Connecticut

  • Submitted:
  • Updated:
  • Reported By: Rockdale Texas
  • Author Confirmed What's this?
  • Why?
  • TWX .magcustomerservice.com Stamford, Connecticut U.S.A.

TWX Cancelling was Easy and painless Stamford Connecticut

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I saw some suspicious charges on my credit card statement. After some investigation on my own and reading other posts here I called the 800.927.9578 phone number listed on my cc statement, (this number was also given in other posts).

It was easy. I followed the suggestions of hitting zero and was led to a human representative. She politely gave her full name. She spelled it and I wrote it down. After a brief confirmation of who I was by providing her a little personal information, (name, address, city state), I stated my issue. She said she could help me. We went over the 4 subscriptions I had. She did give a very short sales pitch and requested I keep the subscriptions. I politely declined. She said all 4 of the subscriptions would be cancelled and any money due would be refunded. I requested a confirmation # and was given one.

I asked if there were other subscriptions that I was unaware of. She checked and said no.

I guess I'll wait and see if this process truly works. I sure hope it does.

The total phone call was 5 minutes and 35 seconds. Outstanding and polite service from the reprsentative at the # called.

Larry
Rockdale, Texas
U.S.A.

This report was posted on Ripoff Report on 02/24/2009 05:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/twx/stamford-connecticut-06905/twx-cancelling-was-easy-and-painless-stamford-connecticut-428083. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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