Complaint Review: TWX*AOL - New York Nationwide
- TWX*AOL aol.com/ Nationwide U.S.A.
- Phone: 800-827-6364
- Web:
- Category: Internet Service Providers
TWX*AOL Unauthorized charges to my credit card. New York New York
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I had recieved a free trial of AOL with a computer purchase but didn't use it because I have broadband (duh) and my previous experience with trying to cancel AOL was a nightmare. I didn't want to go there again so I didn't do anything. Much to my chagrin and surprise, at the end of the 6 month trial (that I never used or activated), credit card charges started to appear on my statement. AOL says that since I didn't call them at the end of the 6 month trial and cancel my account then they assume that it was ok to charge my credit card. Funny, how I didn't even want to click on the icon that I ended up getting charged anyway. The staff in India who took my call were very committed to not giving me a refund. I'm working it out with my credit card company to get all or some of the charges reversed. Public Enemy Company #1 = AOL. Don't get screwed, steer clear away from that pos.
Matt
Morro Bay, California
U.S.A.
This report was posted on Ripoff Report on 02/19/2008 01:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/twxaol/nationwide/twxaol-unauthorized-charges-to-my-credit-card-new-york-new-york-310154. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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