Report: #1385370

Complaint Review: TxTag

  • Submitted: Thu, July 13, 2017
  • Updated: Thu, July 13, 2017
  • Reported By: Tonya — Round Rock Texas USA
  • TxTag
    North mopac expressway
    Austin, Texas

TxTag Txtag fees scam Austin Texas

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 I had my account set to autopsy with my credit card. Apparently my card expired and they tried 3 times to charge it then removed it from my account. No email or message was sent to me. I would take the toll road from time to time when the traffic was bad on other roads. Charges started racking up. Then I received a notice when the balance got bigger. I added my car d back to my account. They then started charging my card 20.00 a day and it put me into overdraft on my bank account. I then called txtag and was told the system will continue charging me daily until the balance is caught up. I told her I did not give them permission to do that. She said autopay works that way. I have had my txtag account for several years and a couple of years back they erroneously billed me and they did not charge my card then. I also spoke with them and they removed the charges then. Now they charge you the refill charges daily until your account is caught up. That is also a bank charge with each transaction. Then the girl tells me that they also charge you 25.00 for each txtag record that happened after my card was removed. So now the bill has ballooned to over 4000.00. How do they get away with robbing people this way in this day and age? I have had conversations with many people and almost everyone has a story of getting all of these high balances due to their fees they keep adding on. What a scam.

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