Complaint Review: TYLORS BLUE RIDGE AUTO SALES - MANASSAS Virginia
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- Author Confirmed
- TYLORS BLUE RIDGE AUTO SALES 8901 MATHIS AVE MANASSAS, Virginia U.S.A.
- Phone: 703-3308733
- Web:
- Category: Auto Dealers
TYLORS BLUE RIDGE AUTO SALES THEY SELL ONLY "LEMON CARS"... TRASH!!!! MANASSAS Virginia
*REBUTTAL Owner of company: We sell hundreds of quality vehicles with hundreds of satisfied customers.
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Chrismas Eve I went to this dealer to buy a car, after looking for several weeks, I thought that I finally a found a nice and pretty car, Cabrio Convertible 2001, $ 6,800.00 , so, I decided to buy it "as it is", because after I talked to Mr Gary, one of the owners, my mistake was trusted him.
After two days, the light "check engine" was on, I took the car and what they did was reset the codes, and they told me if the light comes up again I should take it to the one of their partners body shop to fix the issue.
They told me that they will charge only 30 %, firstable, they supposed to sell the car in good conditions, after 5 days, emission didnt pass, so I have to spend almost $ 800.00 dollars to fix the problem.
After two weeks, the light "check engine" came up again!...so now my mecanic told me that I need to invest close to 1800 dollars to get fixed....I am so upset!!!!! THEY SELL LEMON CARS!!!!!!
Mily
Reston, Virginia
U.S.A.
This report was posted on Ripoff Report on 02/27/2009 11:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tylors-blue-ridge-auto-sales/manassas-virginia-20110/tylors-blue-ridge-auto-sales-they-sell-only-lemon-cars-trash-manassas-virginia-429085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
We sell hundreds of quality vehicles with hundreds of satisfied customers.
AUTHOR: Tylors Blue Ridge - (U.S.A.)
SUBMITTED: Saturday, March 21, 2009
This vehicle was sold at a price well below the current blue book value of $8,930. We offer to all customers a comprehensive warranty that we provide as a service to our customers with no mark up. we even show our dealer book pricing for the warranty's. this customer refused the warranty (which still would have been below blue book value of the car). We also offer to all customers that purchase a vehicle from us the ability to use our repair contacts and our discount pricing on vehicles without warranty's to obtain a discounted rate on any repairs that may be needed as long as they own the vehicle. We also allow any customer to test drive a vehicle and take to their own private mechanic to have the vehicle inspected prior to purchase.
No one can predict the future with a used car. We do our best to offer warranty's and any safeguards available to insure the best we can a possitive buying experience, before, during and after the sale of every vehicle.
This customer has not come to us regarding the repairs on this vehicle. We plainly state at every sale that we do not guarantee or provide emission checks on vehicles. There are no smoke and mirror, bait and switch tactics with any of our sales. We are upfront with what we can provide and cant provide. We have detailed paperwork with every sale that explains the nature of a "USED" vehicle that is signed and documented by both the salesman and the customer during the buying process.
We also have lots of satisfied customers that show we provide excellent and fair service, before, during and after every sale.
Mike Tedesco
Co-owner
Tylor's Blue Ridge Auto Sales
703-330-8733
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