U-Talk Unlimited - CPI - Connect2 unauthorized debit to checking account Las Vegas Nevada

They called and offered me $200 in free gas coupons for a $1.95 mailing charge to try their long distance service. If I cancelled I would owe nothing; if I approved the long distance service I would pay a monthly phone bill. They would not accept my credit card number and wanted only an electronic check for the $1.95.

I never received the packet and never was billed for long distance, nor was my phone service switched. I never received any services or products from them at all. The $1.95 electronic check was never deducted from my account or presented for payment to my bank. I closed my account, and then on January 22, 2004 they presented an electronic check to my bank for payment in the amount of $141.85. My bank declined to pay it and charged me $25 for NSF fees.

The check was presented again on January 29, 2004 and this time my bank did pay it, again charging me $25. I called U-Talk Unlimited and after holding for 27 minutes, spoke with "Blue" #1111 and her supervisor, Megan #7432, who informed me they couldn't contact U-Talk directly nor refund my money. I was faxed a form to mail to a PO Box in Las Vegas (the address above) and told that I would be mailed a refund check in 10-14 business days.

After reading similar accounts on the internet I doubt I will ever see my $191.85 again. I am mailing my refund request return-receipt-requested and I am filing a report with the police here for theft; in addition I have filed a complaint with the Federal Trade Commission.

Georgette
Austin, Texas
U.S.A.