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Report: #138247

Complaint Review: Ultimate Chopper, LLC - Los Angeles California

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  • Reported By: Spring Texas
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  • Ultimate Chopper, LLC P. O. Box 361369 Los Angeles, California U.S.A.

Ultimate Chopper, LLC Customer Service the worst in the United States. Customer Service Representatives are liars and incompetent. Los Angeles California

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I ordered an Ultimate Chopper several months ago, and it took forever to receive it. On September 20, 2004, I phoned Customer Service to request another top to the chopper, as mine was cracked.

I have spoken to over 18 different representatives for nearly seven months now. I've been told the tops were back ordered. I've been told the top was shipped. The latest, speaking to "Rick", the top was shipped via Federal Express on March 14th. To date, I have not received the top. Calling back, I'm once again told the tops are on back order.

I've reported the problems three times to the Better Business Bureau; however, my complaints have gone ignored. Apparently "Ultimate Chopper/Sylmark" must pay BBB to keep their records clean, as they are reported with a Satisfactory rating, which is absolutely impossible.

Frankly, I think the prerequisite for becoming a representative with "Ultimate Chopper LLC" is, one must be incompetent, a liar, and border on ignorance.

After seven months, where's the promised Ultimate Chopper top?

Evelyn
Spring, Texas
U.S.A.

This report was posted on Ripoff Report on 04/10/2005 05:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ultimate-chopper-llc/los-angeles-california-90036/ultimate-chopper-llc-customer-service-the-worst-in-the-united-states-customer-service-r-138247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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