Report: #333722

Complaint Review: Ultimate Van Lines

  • Submitted: Tue, May 20, 2008
  • Updated: Tue, May 20, 2008
  • Reported By: TERRELL Texas
  • Ultimate Van Lines
    2929 Wycliff Ave #2122
    Dallas, Texas

Ultimate Van Lines Assult and Ripped off DO NOT HIRE THIS COMPANY Dallas Texas

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Ultimate Van Lines, Inc
Attn: Victor
Job # V514520


We have a couple of problems, First of all the person that you sent out to move me is going to be investigated for assault. After un-loading the truck he sent the other two men out to fold the blankets. While they were out there he asked me to help him lift the mattress onto the bed and because it was a king size mattress I agreed he then threw me on the bed and attempted to rape me. He did not get that far because he ended up with my knee in his crouch at which time I told him to leave my d**n house and helped him to the door where I locked it after throwing him out. All I know is his name is Johnny and do not know his last name. However, your company will be contacted by the Terrell Police Department and if I was you I would corporate in giving them any and all information that you have on him. The OCA# is 08-11232 the police officers name is (((Redacted))) Since he was not successful in raping me they cannot get him on rape but will be investigating him on assault.

Second: I have a quote from you that I am attaching for 272.00 after they got the truck loaded he said that he would appreciate a good tip to take care of the work they did and I told him that I was planning on tipping them for their work. He told me that $200.00 would be a good tip and I told him that all I have on me is $160.00 so he said that would be fine. After tipping him he then went on to say that they did more work and he brought a third man. I explained to him that I had a quote and they did no more work than they were suppose to. He then went on to tell me that if I want my furniture off the truck it would be an extra 560.00 so with the deposit my total charges was 660.00 I had no choice but to pay it because I tried calling your office and it was closed. So in order to get my furniture off the truck I had to pay it. He was also talking to the dispatch or whom ever in Spanish. I called the credit card company immediately and ask them to cancel my card because I do not know if this was a scam and he would be charging more on my card.

Let me tell you I have never been treated this way by a company. I am in the process of hiring a Lawyer and Ultimate Van Lines will be investigated. I was tormented by your mover and charged so much money this entire move cost me 660.00 plus 160.00 for a tip which is a total of 820.00. Plus the fact that I was assaulted and I am still extremely shaken up about it.

I do not know what kind of company you are running or if you do back ground checks but we will soon find out.


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