Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #323199

Complaint Review: UniformDiscount.com - Mentor Ohio

  • Submitted:
  • Updated:
  • Reported By: Noblesville Indiana
  • Author Confirmed What's this?
  • Why?
  • UniformDiscount.com 7875 Mentor Ave. Mentor, Ohio U.S.A.

UniformDiscounts.com UniformDiscount.com Took my money, sent me shoes that don't fit, will not communicate with me. Mentor Ohio

*REBUTTAL Owner of company: Wrongful Alligation by Shannon, Beware of the person

*Author of original report: update

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I ordered a pair of Dansko shoes from UniformDiscount.com. They sent the shoes immediately, charged my bank account $113.58. The problem is that the shoes were too small. So I went back to the website, followed the directions for the return for exchange, which says I must have a return authorization number. I waited, and waited, and contacted and waited, but they never contacted me. After a month I reported them to the BBB. I also e-mailed the Dansko company direct and they talked to this company. Then I got a response. I sent the shoes back which they received on March 18th. I waited and waited and waited again. They have not contacted me to tell me they were shipping my exchange, they did not contact me to say they were charging my bank account another $7.10 for shipping. I received the shoes today and they are the exact shoes I sent back! I still do not have a pair of shoes I can wear, I still have not heard from this company, they have my money and had the nerve to charge me shipping. I originally ordered these shoes on February 22nd. Do not order from this company. They do not care about the customer at all.

Sxxxxxxxxxx
Noblesville, Indiana
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 04/02/2008 04:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/uniformdiscountcom/mentor-ohio-44060/uniformdiscountscom-uniformdiscountcom-took-my-money-sent-me-shoes-that-dont-fit-will-323199. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 REBUTTAL Owner of company

Wrongful Alligation by Shannon, Beware of the person

AUTHOR: Uniform Discount - (U.S.A.)

POSTED: Sunday, August 03, 2008

Shannon Placed her order on 2/20/08. she requested 3 day delivery. Her order was delivered in 2 days. Here is her initial UPS tracking # 1Z4757150351037480.

Shannon returned the clogs for an exchange. Return received 3-25-08 at our warehouse. We exchanged the Clogs for new size and shipped on 3/28/08
UPS Tracking # 1Z4750351552968

Shannon Returned the clogs again on 4-07-08 and shipped another exchange on 4/10/08 UPS Tracking # 1Z4757150351313967.

We charged Shannon an additional shipping charge per our terms and exchange terms that she agreed to when she registered. We absorbed one of the exchange charges ourselves.

We did everything possible, as you can see, to help Shannon with her issues.

The facts speak for itself. Please remove these wrongful allegations by Shannon off the web. If these false allegations are not removed we will see legal remedies.

Respond to this report!
What's this?

#1 Author of original report

update

AUTHOR: Ssimmermon - (U.S.A.)

POSTED: Wednesday, April 16, 2008

April 14, 2008 UniformDiscount.com finally sent me my shoes and a return UPS label to send back the second wrong pair. All is well now.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now