UniRush Financial Services Rush Card Holding My Money Hostage Cincinatti Ohio

These people are the worst! I have been trying to get my money back from a trip that was cancelled on Orbitz on the 1st of December, 2016! Here it is now the 7th and despite attaching copies of the Cancellation Confirmations from Orbitz, I am being told I need to fax a letter from Orbitz verifying the cancellation! Now first off Orbitz never collected the money, but Rush Card immediately debited it from my account, and I was told it takes 1 to 2 business days originally. After two days past I was told it would take 5 to 7 business then it could take up to 90 buisness to dispute. Smdh...are you freaking kidding me! I have emailed them, and I was told to call...I would call and was placed on hold for more than 10 to 15 minutes at a time "while the representative that barely speaks english, checked their systems"! So today I have literally had it. I went on line searching for a direct number to their corporate office...to no avail ofcourse! I am about to report them to the BBB...and ofcourse I will cease all of my direct deposits once I get my Green dot card. These people are shisters and ripoff artists! Messing with folks money is gonna lead to some serious reprecussions!