United Studios Of Self Defense ripoff Anaheim California

Yes, I agree with you Margaret.  You are on one side of the country and I am on the other coast, but it appears that coast to coast USSD cares more about answering the phones to drum up new business than providing quality instruction to existing students.  I agree that with the amount of $$$ that we pay, they should get someone to answer the phone or let the voicemail get it. They talk about having respect, but it appears that they don't respect their students when they repeatedly interrupt class and "private lessons" to get the phone. Wish I lived near the Univ. of AZ where their dojo monthly costs are $5.00 per month!

If you truly valued the school at which you trained, then you would have cut the instructor some slack. One missed phone call could mean lost revenue, preventing the owner from repairing or upgrading the school; a student canceling a class for later in the day, which would allow the instructor the courtesy of rescheduling another student there as needed; any number of possibilities. It's absurd to get upset at someone who is running a show all by their lonesome when they're doing their best 24/7 to keep the doors open so you have a place to train. Not all schools have the ability to pay several instructors, so if an individual were doing it all alone, they'd be doing everything all the time. If you were in their place, would you wait to answer the phone until the end of the night, at which point any urgently-dated messages would be meaningless?

Here's how to solve this, and it is simple. The martial arts school I attend now, and even the ones in the past, never had that problem. We always have 2 instructors or a school manger on duty at all times. So, when the school owner/instructor needs to take a possible emergency phone call, or to answer any questions, he can step out and take care of business. Every call is important. If a student actually receives a call while he/she is in class, I would think it's an emergency. Some of our students are also certified instructors.

I agree with Margret, if someone has paid for a class then they should get the instructos full attention. My daughters practice martial arts, when the phone rings the instructor does not pick it up so t goes to voice mail. If people come to the studio he makes them wait until class is over, if they ask him a question he tells them he could answer it after class.

The students get his full attention, as a consumer I feel I get my monies worth. The instructor does have a cell phone with him and he tells everyone if it rings while he's in class it had better be an emergency.

I'm going to have to agree with the first comment. If it is an emergency that's one thing. If a family needs to contact a relative, there's always the cell phone. If they called the dojo, it most likely is not a true emergency

And what if the call were an emergency? What if one of your relatives, or one of the class member's relatives were in an auto accident and the hospital needed permission to treat a severe condition? Oh, I know, wait for the class to be over, everyone to leave and then the instructor could try and track you down to notify you. Ridiculous post.