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Report: #439738

Complaint Review: UnitedTel - Rochester New York

  • Submitted:
  • Updated:
  • Reported By: Clarendon Hills Illinois
  • UnitedTel 274 N Goodman St, Suite A-302 Rochester, New York U.S.A.
  • Phone: 866-576-4135
  • Web:
  • Category: Websites

UnitedTel Unauthorized charge of $14.95 on telephone bill from FindYourDiet.com. Rochester New York

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I received an email from UnitedTel on 3/31/09 that said "Thanks for signing up for FindYourDiet.com." only I never signed up for this. The email went on to say that a reoccuring monthly charge of $14.95 would be billed to my telephone bill.

I immediately replied to the email and told them that I never authorized this charge . . . and that I didn't sign up for this product/service. I told them that their activity was illegal and that I would be reporting that to the proper authorities.

I received an email from them that said:

I have canceled the account. There will be a charge from our company on your next telephone bill. I have issued a credit for this charge that will appear on either the same bill or the following. No future charges will occur. The charge was for a product called FindYourDiet.com. It is an online dieting program. Normally the way something like this is signed up for is through an online survey, quiz, or applying to win something. Thank you.

Corey
UnitedTel

Liz
Clarendon Hills, Illinois
U.S.A.

This report was posted on Ripoff Report on 04/01/2009 04:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/unitedtel/rochester-new-york-14607/unitedtel-unauthorized-charge-of-1495-on-telephone-bill-from-findyourdietcom-rochester-439738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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