Complaint Review: Universal Class
Universal Class No one answers phone, help desk messages or instructor inquiries Tampa Florida
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I have had nothing but problems with this site. I attempted contact through their supposed 24 hour Help Desk, have called the toll free number that no one answers and left message that was thus far ignored, and sent message to the invisible instructor that remains unanswered. They were quick to take my money but I can not even get one class out of the fee. Student posting reflect similar experiences (I have them screen printed for reference). All the positive responses on your site are bogus. Probably staff members trying to make the site look good so they keep getting money.
My next step will be to contact my State Department to see what actions I can take against them for taking my money and not providing the service.
This report was posted on Ripoff Report on 06/29/2015 07:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/universal-class/tampa-florida-33610/universal-class-no-one-answers-phone-help-desk-messages-or-instructor-inquiries-tampa-fl-1238611. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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