Complaint Review: UpClick - Internet
- UpClick Internet USA
- Phone: 866-682-0647
- Web: support@activation.get-pdf.com
- Category: Computer Fraud
UpClick (1) PDF-Format.com, (2) Download PDF Reader 11.0 - Open, Edit & Convert any PDF File! (3) TECH.UPCLK.COM Refund requested. Rep (Terrance,Moses & Ildze Refused Mgr approval.Product never downloaded. Quebec & Malta Internet
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Accidentially Ordered PDF standard suite, thinking it was the official website for PDF.
The website asked if I needed other add onns such as Fixio PC Cleaner 2015, Fixio Driver Finder 2015, Product Replacement guarantee, and 1 click to PDF. All I clicked om no. Checking out, the website does not show what you have ordered until after a payment has been established. Afterwards it shows all that you have purchased. All of the above products above I was charged for. I immediately called them back. This has now gone on since April 14th and 3 different Reps. I was, so they say , and yet to be seen, a 50% off on my purchase. Even after I requested it all to be refunded. Each rep insists they cannot do it and have refused to let me speak to a manager. I stated, I hope this conversation is being recordered. Each rep stated Yes it is. I just received an email stating I have 1 day left to download the PDF foramt, which reassures me I have not opened it nor used the product that they sold me. Speaking today with Ildze at 9:37AM CST, I asked him, if I do not download this product today, do I lose it. He remark was Yes. I then stated, this is what I am talking about. I have not used this product, it is noy open and now you want to/ or already have taken my money and leav me with nothing ? Am I correct ? Yes.
I politely asked him again, may I please speak to a supervisor. No sir , that is not possible. It is on their recording that I specifically asked for a Supervisor 11 times and each time he has refused. Again, I asked, are you refusing to refund my purchase even after I have not opened it and downloaded it and refusing to let me spaek to a supervisor. That is correct sir.
This report was posted on Ripoff Report on 04/29/2016 08:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/upclick/internet/upclick-1-pdf-formatcom-2-download-pdf-reader-110-open-edit-amp-convert-any-p-1302595. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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