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Report: #1221205

Complaint Review: US Air / American Airlines - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Theresa — Weeki Wachee Florida USA
  • Author Not Confirmed What's this?
  • Why?
  • US Air / American Airlines Nationwide USA

US Air / American Airlines Flying from Tampa to Binghamton, NY i had a quick layover in Philadelphia. When I arrived in Phila they CANCELLED my flight. I was stuck in Philadelphia and HAD to get to Binghamton, NY before 6am the next day to catch another flight. I had to rent a car to get to my destination because of another flight that I had to get and they refuse to refund my money. Then on my return flight a week later, they couldn't find my reservation, removed me from First Class and refused to refund my money. They offered me a $75.00 coucher and a minimal difference betweek First and coach. My First Class ticket that I paid for cost me $920.00. I will NEVER fly US Air again so the voucher is useless. Nationwide

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US Air / American Airlines ripped me off. I was flying to New York to pick up my grandchildren for Easter break, bringing them back to Florida. I first flew to Philadelphia then had a short layover before continuing on to Binghamton, NY. Imperative that I arrive that day because the 4 of us had flights out of Binhamton, NY the next morning at 6am.

After arriving in Philadelphia, they cancelled my flight. I had to scramble, rent a car, paid $409 for the car and drove frantically to New York (4 hours of traveling) in order to be able to catch the 6am flight the next day.

They refuse to refund me any part of my money because they said they would fly me to NY the next day..................the 4 of us would have missed our flights that left at 6am.

Then to make matters worse, they also cancelled my return flight (the one where I was returning to Florida after I returned my grandchildren to NY).

When I arrived at the Binghamton airport they were confused but were able to put me on the plane because there was room (only coach seats on that flight).

When I arrived at Philadelphia I was advised that not only did I not have my First Class seat they would have to check to see if they had any room for me on the flight.

Eventually they were able to place me in coach...................I paid for First Class and my ticket cost me $920.00

They agreed to reimburse me for the difference between first and coach...............what about all the aggravation.

They ripped me off.

 

 

 

 

 

This report was posted on Ripoff Report on 04/08/2015 12:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/us-air-american-airlines/nationwide/us-air-american-airlines-flying-from-tampa-to-binghamton-ny-i-had-a-quick-layover-in-1221205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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