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Report: #1460352

Complaint Review: US Good Gear - Internet

  • Submitted:
  • Updated:
  • Reported By: Jessica — Bainbridge United States
  • Author Confirmed What's this?
  • Why?
  • US Good Gear Internet United States

US Good Gear Product was not as described and took over 2 months to receive items

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US Good Gear claims their items ship from the United States and in fact their items come from China.

I ordered some shirts on June 6th 2018 at the end of July i started contacting them as to where my items were and they kept saying that they had been shipped.

The first tracking number they provided said it was being shipped by the U.S.P.S but by the tracking number i could tell that it was not a post office tracking number. When i contacted them about it they gave me the name of another carrier.

I attempted to get my money back but they said once the items go into "SHIPPED" status they cannot refund your money. So know we are at the end of August i finally received the package in the mail and it was from China not the US like they said and when i opened it the smell of chemicals about knocked me over. The quality of the shirts are horrible i am not sure what to call the material except maybe some really, really cheap football jersey material and the printing on the shirts was faded and peeling off.

This place advertises all over Facebook. DO NOT ORDER FROM THEM.

This report was posted on Ripoff Report on 09/11/2018 04:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/us-good-gear/internet/us-good-gear-product-was-not-as-described-and-took-over-2-months-to-receive-items-1460352. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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