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Report: #1378566

Complaint Review: USA Nursery - New Haven Connecticut

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  • Reported By: Janeen — Jamestown Pennsylvania USA
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  • USA Nursery 460 Sacket Point Rd New Haven , Connecticut USA

USA Nursery The USA Nursery My order was placed on 04/29/2017, shipped 06/07/2017, received very poor condition 06/09/2017. Total paid , $99.45. Dead plants! New Haven Connecticut

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 I ordered trees, bushes & plants from USA Nursery online on 04/29/17 totaling $ 84.50. Shipping was $14.95. It was paid from my credit card on 04/30/2017. I was notified by email that this order was shipped on 06/07/17 & I received it by USPS on 06/09/17 and immediately placed all the roots in water with Miracle Grow rooting solution. However, it all was very dried out with tops of all the trees & most of the bushes cut off. The cherry trees were supposed to be 2-4 ft., the Asian pear trees were supposed to be 3-5 ft, the hydrangea were to be 2-3ft. , but the box they came in was only 1ft. 8 1/2 inches long, They all looked dead. This was extremely disappointing. I am very angry, because the company, I feel, did not send what I had ordered and it is all looking dead. I am retired on Social Security & a small pension, so this was a major purchase for me. I called USA Nursery contact phone number, but was not able to talk with someone there today, 06/12/17, a Monday, but I left a message as directed with my order number, name, home phone number & a brief message referring to the problem & asked to be called back. This surely must be illegal!

This report was posted on Ripoff Report on 06/12/2017 08:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/usa-nursery/new-haven-connecticut-06473/usa-nursery-the-usa-nursery-my-order-was-placed-on-04292017-shipped-06072017-receiv-1378566. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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