USPS United States Postal Service TOTAL RIP OFF RETURNING MAIL WHEN ONLY MOVED 2 DOORS DOWN IN SAME BUILDING Santa Ana California

It is obvious that your anger blinds your reasoning. My company have sent out a lot of mails and got returned as well; however, we do not freak out like you because we saw the reasons.

The first reason is that there will extra work on them. They are supposed to follow customer (sender) instruction and they did. However, it will be an extra work for them to solve sender's problem (wrong address even the zip code). Think about 1,000+ mails or more with mistyped or wrong address a day.

The second reason is that the work flow is systematic. When something is not correct, reject it rather than attempt to solve it with their own assumption. If it is wrong, it is both easier and safer to return to its origin. Attempt to solve it and the result turns out to be wrong, they will face with liability which is a no no.

The last reason which is the most important is to let the sender know that the receipient has the change of address, so that the sender can UPDATE the information. Delivering a mail to the right address even though the posted is wrong will eventually get them into trouble in the future.

If you are going to blame, blame your client that did not file the "Change of address" with the USPS. They have the service which forward mails to the new address for FREE during the 6 months period. If the time expired, they will NOT deliver it. Also, blame YOURSELF if the time window has expired and you still have the OLD address of your client because you are supposed to update it (i.e. contact your client).

You need to be more reasonable. Don't let anger take control of you but rather sit back and think about why before acting which in this case shows how foolish you are.