Complaint Review: Utilfreshwell - Strovolos, Nicoasia, Cyprus Internet
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- Author Not Confirmed
- Utilfreshwell www.dazzlesmilepro.com Internet United States of America
- Phone: 8883322707
- Web:
- Category: Weightloss Programs
Utilfreshwell VH Acess, Dazzlewhite I to was charged 79.28 from a company called Ultifreshwell. I was NOT aware of any membership with this company. The ad said free trial and no where did i see where u were joined into anything. I sear Strovolos, Nicoasia, Cyprus, Internet
* : Hello,
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Answered internet add for DazzleSmile and was made this offer for a sample. Now all these charges keep coming. We signed for nothing, just agreed to one sample.
There are actually (3) charges going through; ultifreshwell, VH Access, and Whitesmile. I was totally stumped at the charges on my credit card and started doing some phoning, they are quite "nice" on the phone and cancel easily, but doesn't return the $'s that way.
I to was charged 79.28 from a company called Ultifreshwell. I was NOT aware of any membership with this company. The ad said free trial and no where did i see where u were joined into anything. I search and look for these such things when i look into free trials and once again i seen no where on the site where i would be charged any additional charges. I am very dissatisfied and will do everything i can to get my money refunded!!
This report was posted on Ripoff Report on 09/15/2009 04:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/utilfreshwell/internet/utilfreshwell-vh-acess-dazzlewhite-i-to-was-charged-7928-from-a-company-called-ultifresh-495372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1
Hello,
AUTHOR: Gemma R. - (USA)
SUBMITTED: Wednesday, September 16, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
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