Report: #1401727

Complaint Review: Vayama

  • Submitted: Fri, September 22, 2017
  • Updated: Fri, September 22, 2017
  • Reported By: Vayamaistheworst — San Jose California USA
  • Vayama
    333 W Santa Clara Street Suite 800
    San Jose, California
    USA

Vayama BCD Group Vayama is a reseller of travel with the worst customer service ever - Stay Away SCAM San Jose California

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Vayama is the worse travel group ever.  If you want to cancel a ticket they do not respond online and do not allow online cancelation.  If you call their customer service number be prepared to be connected to a call center overseas and wait up to an hour and not get any resolution.  If you do talk to them about changing a flight or canceling a flight they will charge you for their internal cancelation fees as well as the "airlines cancelation fees" even if you have verified the airline has no cancelation fees.  Between their internal and external cancelation fees you will pay more than if  you just got a new ticket.  If you call the airline direct they cannot and will not help you.  As far as I am concerned this company is the biggest travel scam I have ever run accross and I travel 1 to 2 times per month.  Stay as far away from www.vayama.com as you can!!

This report was posted on Ripoff Report on 09/22/2017 08:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vayama/san-jose-california-95113/vayama-bcd-group-vayama-is-a-reseller-of-travel-with-the-worst-customer-service-ever-st-1401727. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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