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Report: #250699

Complaint Review: Verizon DSL - Internet

  • Submitted:
  • Updated:
  • Reported By: Northampton Pennsylvania
  • Author Confirmed What's this?
  • Why?
  • Verizon DSL verizon.com Internet U.S.A.

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Basically I just want to get the point of how horrible Verizon DSL tech support is and if anyone knows what I can do to fix the problem. Ive had many problems with them before mostly I have fixed them myself. Well this time my internet connection doesnt work because there is a problem with the line outside my house. Well after many pointless hours on the phone with people who can barely speak English it is very frustrating that I am paying for internet service and I dont even have it. The worst part is all the lieing they do, you talk to one person and they tell you one thing while another tells you something completely. different. Ive spoken to one who told me they would send over someone to fix the line and they never did. I call and get no more help, im just so angry that I cant get this problem fixed and dont know who I can talk to, so the problem can get fixed. It's hard to explain more since im so angry and calling verizon is a waste of time and I wish i could just talk to their management but its impossible.

Chris
Northampton, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 05/27/2007 11:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-dsl/internet/verizon-dsl-verizon-dsl-has-the-worst-tech-support-and-have-not-did-one-single-thing-to-fi-250699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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4Consumer
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#4 Consumer Suggestion

Just CANCEL the service and demand a refund for the down time!

AUTHOR: Steve - (U.S.A.)

POSTED: Monday, May 28, 2007

Chris,

There are so many options for Broadband and High Speed Internet! Just cancel that account and move on. Cable beats DSL and is about the same price for what you get. Also you can get satellite or a wireless broadband card if you have a laptop like me. I have an aircard and get a BROADBAND connection that is always on.

You have choices, so just make a different one. Even Verizon Wireless has a great wireless broadband service in your area. I have used it. It is better than that DSL you are trying to use. I used the verizon broadband aircard while OTR in a big truck. I loved it.

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#3 Consumer Suggestion

Just CANCEL the service and demand a refund for the down time!

AUTHOR: Steve - (U.S.A.)

POSTED: Monday, May 28, 2007

Chris,

There are so many options for Broadband and High Speed Internet! Just cancel that account and move on. Cable beats DSL and is about the same price for what you get. Also you can get satellite or a wireless broadband card if you have a laptop like me. I have an aircard and get a BROADBAND connection that is always on.

You have choices, so just make a different one. Even Verizon Wireless has a great wireless broadband service in your area. I have used it. It is better than that DSL you are trying to use. I used the verizon broadband aircard while OTR in a big truck. I loved it.

Respond to this report!
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#2 Consumer Suggestion

Just CANCEL the service and demand a refund for the down time!

AUTHOR: Steve - (U.S.A.)

POSTED: Monday, May 28, 2007

Chris,

There are so many options for Broadband and High Speed Internet! Just cancel that account and move on. Cable beats DSL and is about the same price for what you get. Also you can get satellite or a wireless broadband card if you have a laptop like me. I have an aircard and get a BROADBAND connection that is always on.

You have choices, so just make a different one. Even Verizon Wireless has a great wireless broadband service in your area. I have used it. It is better than that DSL you are trying to use. I used the verizon broadband aircard while OTR in a big truck. I loved it.

Respond to this report!
What's this?

#1 Consumer Suggestion

Just CANCEL the service and demand a refund for the down time!

AUTHOR: Steve - (U.S.A.)

POSTED: Monday, May 28, 2007

Chris,

There are so many options for Broadband and High Speed Internet! Just cancel that account and move on. Cable beats DSL and is about the same price for what you get. Also you can get satellite or a wireless broadband card if you have a laptop like me. I have an aircard and get a BROADBAND connection that is always on.

You have choices, so just make a different one. Even Verizon Wireless has a great wireless broadband service in your area. I have used it. It is better than that DSL you are trying to use. I used the verizon broadband aircard while OTR in a big truck. I loved it.

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