Verizon DSL internet Speed Scam Nationwide

Mere days after filing this report my dsl was "shut off and reset". After calling Verizon to help me get past the page that demanded I download and reset the settings, I now get 2.6 speed at all times of the day. They claimed on the phone there was a regional problem. Funny that this problem was not until I filed a report against them. Anyway I watched an online move and downloaded a few Mp3 files with no trouble.

 I have paid Verizon for 1.1 to 3.0 DSL speed. Multiple tests show I only recieve 0.45 speed. Repeated calls were made to no avail. What do you do when the person on the other end says " I can't help you"?

The funny thing is that I only have a problem when I go to download an MP3 file or watch a video. Otherwise high graphic web sites load just find including those that stream commercials. If I didn't know any better I think I have been "throttled". I would accept that if they told me that is what happened. Of course they denied having such a policy.

In the end I pay for what I can't get even in the middle of the night during the slowest of slow periods.  It didn't use to be this way. At first my typical Mp3 file loaded in about a minute. Now it takes 11 minutes plus and takes so long I get timed out a few times.