Complaint Review: Verizon - Nationwide
- Verizon Nationwide United States of America
- Phone: 1-800-837-4966
- Web: www.verizon.com
- Category: Telephone Companies
Verizon FRONTIER - Verizon Frontier Phone Service DO NOT TRUST THEM They make too many mistakes on bill. 2050 reports don't lie! Nationwide
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Okay, this is no mistake. Nor am i complaining because of having to pay onto something. This is a true, accurate story. I don't think they handle their customers very well. They made a contract out with me, i agreed to it. Then they sold it to another company named Frontier. Well, things were fine for a bit. Yes. They offered me 15 dollar internet for one year but if i canceled before 1 year was through they'd charge me a 75 dollar fee. I was fine with this. That's what one rep told me. I got on the phone, i decided i had to cancel because i wanted to i guess, 75 was big, but not as big as 199 dollars that i was suddenly charged with! I'm dead serious!!! They slapped me with a sudden 199 dollar charge!!! I'm not making this up. Their reason was they told me that the wireless router i got from them was already like 79 dollars. But a rep 6 months before told me that i owned that router already and it was then paid for. So, i was like, cool, I got it paid off. this was like 6 months after this that they mistaken the router wasn't paid for. Jerks!!! Do they think i'm made of money???? They need to be more responsible! Okay, so i sent them 113 dollars the first month, then another 180 the next. This month, August comes a long, i get an email from them saying "Pay your bill online" and all that jibber-jabber, but its what was in the bill that pissed me off! My service was canceled at this time, I haven't had phone service through them this whole time for 3 months! And the bill was Somehow 311 dollars! How! I'm not paying it. I'm going to pretend i never did business with them... They are a very GREEDY company.
This report was posted on Ripoff Report on 09/09/2010 06:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon/nationwide/verizon-frontier-verizon-frontier-phone-service-do-not-trust-them-they-make-too-many-mis-638991. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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