Viagogo.com charged me £5.95 shipping for an eticket. also no disabled seating Geneva Internet

 I purchased tickets online to see billy Connelly at the Cardiff Motor point Arena 5th Nov 2016. I looked for disabled seating and checked that the venue has disabled access. There were no disabled tickets, I went ahead and booked 4 in total. Price:- Face Value £69.52 x4 Total £278.0 8 PLUS Tax £15.8 0 PLUS Shipping Fee £5.95 PLUS Booking Fee £79 Total paid was £378.83 These were e-tickets sent to me via email, so I would argue that this company are in breach of contract. Also add I cannot take my mother who is disabled, I am arguing for breach of contract. Bishop aren't contactable via live chat, email, or support ticket. In fact the only way you can contact them is to write to their offices in Switzerland. I have been ripped off for these tickets and, am in disbelief, that this company are allowed to get away with operating like this.