Complaint Review: Viasat/Exede -
- Viasat/Exede United States
- Phone:
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- Category: Internet Service Providers, Internet, phone, and TV services
Viasat/Exede Customer service lied to me when I paid bill,said I had to change plans. I pay the same but less service Internet
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I customer service VIASAT EXEDE to bill,they said I would have change service plans. I said I wanted the same and expressed it many times. I have been on this plan for 3months and I run out data last week in month. I expressed to Customer service today that I need more or reset to change my plan. We went back and forth.I asked for SUPERVISOR and expressed it tohim.Nothing he could do .I said if I need to pay more I will.I the top plan in my area. He said if Iwas getting .19 download speed in non congested hours.He said call bakc tommorow .,I said I had it earlied in day with non congested hours and he said I would have call back later.
I am looking for another plan ,and am expressing my opinion. They really suck bad.
This report was posted on Ripoff Report on 04/23/2018 04:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/viasatexede/viasatexede-customer-service-lied-to-me-when-i-paid-billsaid-i-had-to-change-plans-i-pa-1439946. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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