Complaint Review: ViaSat - Nationwide
- ViaSat Nationwide USA
- Phone: 8556278553
- Web: Mr. T. DANKBERG
- Category: Internet Service Providers
ViaSat EXEDE, WILD BLUE. LIARS. CHEATS. THIEVES. INSULTS. LIARS. CHEATS. THIEVES. DISGRACE. Englewood, CO 80112 Nationwide
*Author of original report: EXEDE'S TACTICS ARE A RIDICULOUS SCAM
*UPDATE Employee: I'm here to help.
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TOM DANKBERG: RAT, CHEAT, THIEF.
CEO, ViaSat USA
ALSO KNOWN AS:
EXEDE. WILD BLUE. VIA SAT.
Several months back, I wanted to change IPs. So, I found this
little " two guys and a goat " outfit, here, working out an an office
in some craphead little hicktown in Kansas.
The name of the craphead little outfit: Mike's TV and Internet.
I call them, and this little guy comes out, and tells me I am
gonna have 25 MEGABITS DOWNLOAD !!!!!!!! for a modest
amount of money.
He put up a dish, aimed it, got it squarely on the signal,
and had me sign a piece of paper.
He leaves.
I turn on my machine, and OINGO-BOINGO !!!! I have
an actual 25 MEGABITS DOWNLOAD. KA-BOOM !!!!
I mean, it screams.
So, about 29 hours later.......KA-BOOM again.
SUDDENLY.....my internet turns into mud.
That 25 turns into 0.25. Not kidding.
I figure I have a modem problem....so I run a powercycle
on my modem and machine.
Nothing.
So, I call EXEDE/ViaCrap/SUCKMYBLOOD.COM
The "customer service chick" says that I have been demoted,
due to the fact that I have reached my QUOTA.
I said, " What the Hell are you talking about ? No one talked
to me about any cap on downloads.
They say: Oh yeaow. There's a CAP. And it's so many zillions
of electrons.
I tell her again......no one EVER talked to me about this CAP
thing.
She insists that there is one......but NOW....she tells me that
there is a cure for this.
She just has to make an "adjustment".
I tell her that she has lost a customer.
Now, today, I get this invoice from some jack-a$$ outfit
in NORWELL, MASS, demanding nearly $700.00 from me.
These people are LIARS. CHEATS. THIEVES.
ESPECIALLY THE NUMBER ONE THIEF: DANKBERG.
Guess what ? NO SERVICE....NO PAY. THAT'S IT,
and THAT'S ALL.
I will NEVER PAY.
I don't care what.
They mess with me.....and they will be sued.
HES/Grove, OK
Post Script: The stupid SOBs never came to get the
dish.
This report was posted on Ripoff Report on 10/07/2014 02:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/viasat/nationwide/viasat-exede-wild-blue-liars-cheats-thieves-insults-liars-cheats-thieve-1181507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
EXEDE'S TACTICS ARE A RIDICULOUS SCAM
AUTHOR: THEDOCTORISIN - ()
SUBMITTED: Tuesday, October 07, 2014
From: HES GROVE, OK 74344
To: The Comedy Store at ViaSat / EXEDE
Unreturned equipment ?
Do you EVER do anyt research before you type your ridiculous
crap ?
Hell, NO, I don't owe you for unreturned equipment.
I sent your silly equipment back to you.
Also, I asked you mubltiple times to come and get your
ridiculous satellite dish. I told you that neither I, nor the
the management here, wish to take responsibility for your
hardware. But, you did what you wanted to do about it:
NOTHING.
I OWE YOU NOTHING.
COME AND GET YOUR RIDICULOUS SATELLITE DISH.
HES

#1 UPDATE Employee
I'm here to help.
AUTHOR: ExedeKarmin - ()
SUBMITTED: Tuesday, October 07, 2014
Customer,
I am sorry to hear you are having issues with your service. I would like the opportunity to discuss your issues and concerns. It sounds like you were charged for ETFs and Unreturned Equipment Fees. I'm confident we can get this figured out. Please send me an email to exedelistens@viasat.com with your account and contact information. ExedeKarmin


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