Complaint Review: Viasat - Carlsbad, CA
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- Author Not Confirmed
- Viasat Carlsbad, CA, United States
- Phone: 1 (844) 702-3199
- Web: https://www.viasat.com/
- Category: Billing, internet
Viasat Canceled my service Carlsbad, CA
*Consumer Comment: If You Read...
Show customers why they should trust your business over your competitors...
I cancelled my service last month but because it was 1 day past my billing cycle they are refusing to refund my money. I have not been using their service since the 29th of Aug. And to top it off they have not even cancelled my service its still active.
They said it will be active for the month of sept even though I’m not using it. I had to pay $273 a month and now they are refusing to give that back to me.
This report was posted on Ripoff Report on 09/09/2022 05:13 PM and is a permanent record located here: https://www.ripoffreport.com/report/viasat/carlsbad-ca-canceled-service-1521079. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
If You Read...
AUTHOR: Johnny Dollar - (United States)
SUBMITTED: Sunday, September 11, 2022
If you READ what terms you agreed to, you would have seen its a subscription service and not based on usage as it is with ALL such services. YOU chose to wait until beyond the bill cycle date to cancel. As such, YOU chose to obligate yourself to an additional month's charge.
As it is with all such services, you will be required to pay ALL PAST DUE amounts to cancel the account. Attempting to allegedly "cancel" to run out on your past due balance is just not going to work and no, I don't work for them.
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