Report: #1201032

Complaint Review: Vidanta Vida Vacations

  • Submitted: Mon, January 12, 2015
  • Updated: Thu, May 18, 2017
  • Reported By: Rob G — Brewer Maine
  • Vidanta Vida Vacations


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Senior Citizens BEWARE!!!!

WANT OUT OF THIS MESS NOW!! I am very upset with my decision to become a Mayan Palace owner, it has turned out to be one of the worst decisions of my life.

It all started when we met Eduardo Vega, over breakfast he showed us a photo album of his recently deceased pregnant wife or girlfriend who died along with the baby in a car accident, it had my partner Deb in tears. I hate to say this but I’m not so sure it was a true story because everything else he told us were lies. The other thing that stands out from breakfast is this big story he told us how M.I.T. took years to design the way the program was to be used and also how it was sold. Now that’s not why I bought, I mention it just to demonstrate his character as a liar.

The story he had was they rented them high end golfers for the golf tournaments Mayan hosted for $3,700 and we got $2,700. We already had some 4 timeshares that we used and didn’t really need any more weeks. Well, that was another one of his lies, we traded in all four timeshares for a “discount” of 59,600. I have since found out that we could have bought the same contract without them taking our timeshares. So, you stole our four timeshares that we paid good money for. We actually wound up buying those timeshares back, another 4,000 to do so, which further proves that part of the sales was a lie too, how can the value given on those just not matter anymore? The math works out to a 100,000 when you add up all the lies. If you think I will just let you do this to me that would be a mistake. This is not a couple thousand dollars, its 54,000!!!

Their contract states: 9.1.D: The Company does not buy, sell or acquire as trade-ins Member-owned timeshares at other resorts. Such transactions are between Member and the trade-in company and are not in any respect the responsibility of Company.

This entire portion of the transaction was conducted by the Vida sales team. As I said just vile liars!


This report was posted on Ripoff Report on 01/12/2015 08:29 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 General Comment

Avoid timeshare scams

AUTHOR: Hubert Flint - (USA)

Here I share helpful information to avoid a timeshare scam

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#2 Consumer Comment


AUTHOR: Mark Miles - (USA)

I also had a horrible experience with them. I've purchased my timeshare 3 years ago, and it's been impossible to get out. I was pressured to sign a contract, and i was also scammed, they never did what they promised. We must do whatever it's in our hands to put finish to those thieves!!!
I was looking for some information about this resort and all their scam tactics, and i've found these articles that have a lot of info about them, take a look:

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#3 Consumer Comment

Mayan Palace Timeshare Scam

AUTHOR: margaretsims90 - (USA)

Mayan Palace sales tactics are hardcore and they will tell you anything you want to hear to get you into the contract and keep you in contract with them. It is too common for the sales representative to offer you an upgrade if you already own a timeshare with them:

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#4 Author of original report

Your sites

AUTHOR: Rob G - ()

john I checked your sites and there's no content.


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#5 Author of original report

Vida Vacation C.E.O. Mr. Chavez Please Review

AUTHOR: Rob G - ()

This link is a production from Vida Vacations/Grand Mayan, look at it quickly because once Vida realizes how absurd it is, it will come down. But I will post a few clips from it so it will live in infamy. I name Mr. Chavez in the headline as per Mayans instructions, below is an excerpt;

So generally it takes a little time to infiltrate these companies, though we have our methods that we won´t disclose but it is certainly effective. Once we have infiltrated a timeshare company and exposed its true nature, there are three things that Grand Mayan can do to halt the timeshare scam company from doing what it does best:
1.Grand Mayan Palace Scam Unit will review all timeshare scam complaints and compile a brief that we will then send to the governing body of real estate here in Mexico.
2.Grand Mayan Palace will determine what hotel that the timeshare company is operating from an add it to our Hotel Black List that we shall be releasing shortly.
3.Place a general warning on our two websites, warning vacationers about the dangers of this timeshare scam.
4.Contact the C.E.O. of the timeshare scam company detailing the actions that we will take against them in an attempt to sufficiently posture enough so that they change locations.
If you have any information that can help the Grand Mayan Palace  effort to warn people and aid victims of timeshare scams and fraud please contact us.

This would be laughable if it were not so tragic, here they are telling consumers how to avoid exactly what they do.....

Next is exactly the reason I am in this position, I used the "Reliable Broker" they gave me and got hosed for $54,000.

2nd Grand Mayan Scam Tip
The second Grand Mayan scam tip is always use Mayan Resort affiliated timeshare businesses. All timeshare resale businesses approved by Mayan Resorts offer reliable and trustworthy products. There are timeshare resale companies that don't do as they promise. There are also timeshare businesses that use high pressure sales tactics. All Grand Mayan affiliated timeshare businesses will help you avoid fraud and find the right timeshare at the best price.

To remind everybody the Broker that I was lucky enough to pick (Resort Rental Mexico) is under Federal indictment for fraud, looking at 320 yrs....BTW Bernie Madoff got 150yrs. This is their idea of reliable, top of their list no less.

Mr. Chavez, I am guilty of believing your sales teams ....nothing more. These words above are Vidanta's please take responsibility.

Rob G

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#6 Consumer Comment

Also a victim of Vida

AUTHOR: John - ()

I too feel victom to the Vida scam 2 years ago.  Im nothing but fed up with it and cant beleive i got suckered into believing them.  It appears as tho I am having a little success in getting out of the contract and getting money back from them however.   Keep up with the public pressure and you too may have some success.   FYI Ive created these sites and Vida really doesnt like it :)  ,  ,

Good luck with it!


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#7 Author of original report

Vidanta ...Using Cirque du Soleil's Credibility To Commit Elder Fraud

AUTHOR: Rob G - ()

This is a call to all of the unsuspecting consumers who fell victim to the largest timeshare scam in Mexico. Personally Vida Vacations got me for $54,000, I know there are many more people like me out there, I would encourage all those who have been deceived by the double dealing sales reps whom Vida Vacations employs to become more vocal.
I'm sure that if you bought a Vida contract in the last three to five years you were promised rental income, possibly the resale of a previously owned timeshare or perhaps like me a phony equity credit for other timeshares. More recent purchase seemed to have been defrauded through their Vida Lifestyles or phony deed presentation. In addition to posting here as well as other forums I would encourage you to inform their new partner Cirque du Soleil as to the duplicitous behavior in which Vida achieves their sales by using the credibility of the Cirque Brand, if in fact that is your case.

Listen, I'm close to 70 yrs old, I've been around the block a time or two and that's why I'm so upset about losing $54,000 to these scoundrels. I know Cirque had no direct involvement in me being ripped-off. However, I will tell you that their involvement with Vidanta undoubtedly caused me to conclude that Vidanta was on the up and up. So when I was put on the phone with one of Vidanta's rental brokers who validated everything the sales rep said, I thought what I was hearing was legit in regards to the rental income to be generated from the excessive Vida weeks I purchased. The broker, Resort Rentals Mexico obviously has done nothing except provide excuses and now the owner of the company has been indicted on federal wire/mail fraud and aggravated identity theft and faces more time than Bernie Madoff. This next link details the charges against him, also included in the thread is a nice little story about the company who handled my equity trades, they ripped me off for another $4,000. I did not seek these two company's out myself, they were both key to the sales process and ultimately my decision process.

Vida doesn’t dispute that I was lied to, and in fact this would be an unrealistic position as their notorious practices are well documented throughout the internet.  What the company does say is that those promises made by the sales team are not consistent with the timeshare contract, and therefore Vida will not support the representations made by its sales teams.  If I choose to dispute their contract I must travel to Guadalajara, Mexico, hire a local attorney and file a case with an arbitration board.  This would likely take eight months to two years of hearings to conclude, some of which would require my attendance. Obviously this makes the likelihood for such a dispute, as well as its proper resolution all but impossible.
Prior to posting this I sent a copy of this exact post to Vidanta, its owner Ivan Chavez and their Houston PR Firm Richards Partners asking for the proper resolution and have yet to receive any response. I have filed a IC3 complaint with the FBI and have been in contact with the FTC.

Rob G

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#8 Author of original report

Vida Vacations The Perfect Scam of Scams!

AUTHOR: Rob G - ()

Vidanta Truly The Scam of Scams

As stated in my previous post here the organization known as the Vida Vacation has decided to support the lying and sleazy tactics of the Riviera Maya Sales Team. I have been ripped-off! They used a system of lies and deceit to defraud me of $54, 000. It was all about the rental promises and the fraudulent way in which the took my old timeshares.

I'm pushing 70 yrs old, I have explained how it was done to their customer service people and they just don't give a d**n! I fell for their lies because it was so well orchestrated, and I'm not alone. There is a long trail of Vidanta victims who got screwed by the criminals disguised as sales people at Vidanta..

The fact that Ownership allows such tactics can only mean they sanction them.


Rob G

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#9 Consumer Suggestion

timeshare scam

AUTHOR: Austin Aaronson, Esq. - ()

The grievance expressed here reflects a very common problem that continues to frustrate many timeshare owners. Often promises are made during the sales process verbally and in glossy literature touting the opulent surroundings and accommodations in exotic locations throughout the world. However, when you finally book and travel to whatever site may be available - if anything at all - you find yourself in something less appealing. The prices that you pay annually could easily have bought you a four star resort with unlimited resort destination options. When you complain about it to the resort developer, you are directed to read the fine print in the contract full of disclaimers and waivers that purport to justify this bait and switch.  What's worse, there doesn't seem to be any way out.


You owe it to yourself to obtain sound, competent legal representation by counsel with over twenty-five years experience in contract litigation. You will be made aware of your rights in addressing the situation with professionalism and integrity. In many cases we can obtain a legal rescission of the contract so as to get you out from under that oppressive lifelong timeshare obligation. At the very least, there often exist good faith legal grounds to warrant a formal dispute invoking federal consumer law to protect your credit with the national bureaus. We'll be happy to discuss your rights free of charge at 407-644-1336. You may also visit our website at

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