Report: #1331388

Complaint Review: Vidanta

  • Submitted: Mon, October 03, 2016
  • Updated: Mon, October 03, 2016
  • Reported By: Dave — South Bend Indiana USA
  • Vidanta


Vidanta Vida Vacations; Grand Mayan; Jungle Bliss; Mayan Palace; Grand Bliss; Grand Luxxe Right out of the n**i playbook! Internet

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 Mr. Chavez Moran and the Vidanta "team" are masters of psychology and sleight-of-hand. By luring guests into, admittedly, gorgeous, immaculate albeit oversized resorts, they cunningly dupe them into submission of their time, money, and sometimes even self-dignity and respect, in pursuit of a life lived among these confines. You wait in line at a central receiving station (aka lobby) where you are given a bracelet to match your class/payment status and given a set of rules. You are then led to a separate desk where an official reviews your papers and advises you what "privileges" you are allowed. You are also given a room assignment and keys and "encouraged" to attend a meeting where you will be given further instructions how to gain favor and thrive in the system. If you attend said meeting, you will be broken down into submitting your time and money for the "privilege" of spending time in the nicer areas where the bracelets/lobby/pools are different, and everyone can see it by looking at your wrist. The meeting/deprogramming process can take several hours to a whole day to complete, faster if you agree to the terms--much slower if you don't wish to comply. You are shown to your space, which may be lacking in decor, furnishings/appliances, convenience of location, physical comfort, or all the above, which may last until you either give in to their demands or the length of your stay, whichever comes first. Because the complex is so vast, you must take the tram, sometimes waiting several minutes in the elements, for recreation and mealtimes. When those from the nicer areas see you, they can tell instantly if they should associate with you or not, based on your assigned color tag. They are told that they are better than you and you are treated accordingly when the tram comes to take you to eat or to your assigned recreation zone. They use friendly staff and nice surroundings to dull your sense of loss and general disrespect; and to make you think the "meetings" are for your good, even though your time has no value to the organization. After all you must depend on them to get around the complex. Once you submit to their demands and surrender your money, you soon learn that the "prize" has no real value, but not before you signed yourself into paying them for several years. All you have is a valueless piece of paper. Any future stays on the complex will still require more money than to stay somewhere else on the "outside," like a real all-inclusive. In the meantime, you've been had. The best that you can do is stay away, pay your debt and walk away to cut your losses. You are never supposed to gain in the Vidanta system.

This report was posted on Ripoff Report on 10/03/2016 01:01 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: DebyCole - (USA)

OH dear! I just run into this forum, I SOOOO invite you to read this article,

I think It will pretty much say everything that needs to be say.
I went through a horrible experience with this resort, and I'm out of three thousand dollars right now BUT I'm in a process to cancel my timeshare.

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