Complaint Review: VIDANTA
VIDANTA VIDAMAYAN PALACE WE PURCHASED A TIMESHARE AND THEN DECIDED TO SELL IT BECAUSE MX HAS BECOME SO DANGEROUS. WE FOUND A BUYER. FIRST THEY WOULDN'T LET US SELL IT BECAUSE THEY SAID OUR PUCHASER WAS NOT A REPUTABLE COMPANY. WE HAD SOLD A TIMESHARE WITH THEM PREVIOUSLY AND DEBUNKED THAT COUNTER. NOW THEY SAY WE CANNOT SELL IT. WE CAN ONLY GIVE IT TO AN HEIR OR RELATIVE. PLAYA DEL CARMEN MEXICO
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We have been owners of Mayan Palace since 1996. We upgraded to the Grand Luxe 2 years ago. We have used it once. We found a purchaser for this time share through a copany that deals with timeshare sales. We had used them once before when we sold a Marriott time share in Aruba and all went well.
First, Mayan, now Vida or Vidanta, (it's confusing) would not send the purchasers ANY paperwork. Then, when we got involved with Vidanta ourselves, they said they wouldn't deal with an outside vendor. Later they said we weren't dealing with a reputable company. As I said we had dealt with them before. We had them send us the paperwork which we were to forward to the agent selling the property. It took weeks and many phone calls to get that paperwork.
Once we got that, they are now saying that we cannot sell the timeshare to a second party unless they are an heir or a relative. That leaves us nowhere. We have a copy of the contract but cannot find that clause anywhere. At this point all we can do is give the thing away. At this time we have $38,000 plus invested in this 99 year timeshare that we can do nothing with because it is Mexico.
This report was posted on Ripoff Report on 09/29/2017 06:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vidanta/playa-del-carmen/vidanta-vidamayan-palace-we-purchased-a-timeshare-and-then-decided-to-sell-it-because-mx-1403226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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