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Report: #1422414

Complaint Review: Vidanta -

  • Submitted:
  • Updated:
  • Reported By: caro — New York New York United States
  • Author Confirmed What's this?
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  • Vidanta Mexico

Vidanta Horrible experiencia con Grupo Vidanta

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Fui  a la presentación de tiempo compartido con grupo Vidanta, fue extremadamente agotante, pero aún así seguíamos emocionados por reservar nuestras primeras vacaciones, hasta que llamé para reservar  y me di cuenta que Vidanta nos dio un contrato para 2 adultos y somos una familia de 5; 2 adultos y 3 niños. Todo el tiempo pensamos  que podríamos reservar con Vidanta por solo $675 usd , pero no, tenemos que reservar 2 cuartos por $1352 USD para poder acomodar a toda mi familia. Esto es un verdadero fraude ¿cómo pudieron vendernos esto? cuando claramente vieron nuestra familia de 5 miembros durante la presentación de tiempo compartido. Nunca usamos nuestro tiempo compartido, porque todo lo que nos dijeron durante la presentación era totalmente diferente.  Ya vi que no soy la única  ingenua que les creyó y que a cada persona le dicen lo que les gustaría escuchar con tal de venderles. Durante mi proceso de cancelación con Mexican Timeshare Solutions me enteré de muchas cosas más que hacen , no entiendo cómo pueden permitir que sigan operando, tiene miles de quejas y denuncias y todas porque venden con mentiras y abusos.  Afortunadamente yo ya pude cancelar mi tiempo compartido, pero no dejo de platicarle mi historia a cada persona que conozco, para que sepan  el tipo de compañía  y trabajadores que tiene grupo Vidanta

Translation: 

I went to the presentation of timeshare with Vidanta group, it was extremely exhausting, but still we were still excited to book our first vacations, until I called to reserve and I realized that Vidanta gave us a contract for 2 adults and we are a family of 5 ; 2 adults and 3 children. All the time we thought we could book with Vidanta for only $ 675 usd, but no, we have to book 2 rooms for $ 1352 USD to accommodate my whole family. This is a real fraud. How could you sell us this? when they clearly saw our family of 5 members during the timeshare presentation. We never use our timeshare, because everything we were told during the presentation was totally different. I saw that I am not the only naive who believed them and that each person is told what they would like to hear in order to sell them. During my cancellation process with Mexican Timeshare Solutions I found out about many more things they do, I do not understand how they can allow them to continue operating, they have thousands of complaints and denunciations and all because they sell with lies and abuses. Fortunately I could cancel my timeshare, but I keep telling my story to every person I know, so they know the type of company and workers that Vidanta group has.

This report was posted on Ripoff Report on 01/11/2018 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vidanta/vidanta-horrible-experiencia-con-grupo-vidanta-1422414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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